Integra LifeSciences Corporation
Accounts Receivable Senior Analyst
Integra LifeSciences Corporation, Princeton, New Jersey, us, 08543
SUMMARY DESCRIPTION
Changing lives. Building Careers.
Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.
The Accounts Receivable Senior Analyst plays a key role in overseeing the collections process and managing dispute escalation and resolution activities. This position provides strategic and operational support to Integra customers, internal stakeholders, and Business Process Outsourcing (BPO) partners. The Accounts Receivable Senior Analyst works cross-functionally with Chargebacks, Cash Aps, and other critical partners to ensure efficient resolution of customer disputes, enhance the overall customer experience, support revenue growth, and achieve or exceed cash flow and accounts receivable targets through timely collections.
SUPERVISION RECEIVED The Accounts Receivable Senior Analyst receives direct supervision from the Director, Accounts Receivable.
SUPERVISION EXERCISED This position has no direct reports however is responsible for coordinating with other Departments, including Chargebacks, Tax, Cash Aps, and the Genpact Collections Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the first point of contact for collections activities involving the US Operating Unit.
Collaborate closely with partner to monitor invoice disputes, investigate root causes, and recommend timely resolutions or compromise solutions to facilitate customer payments.
Provide guidance and support to the Cash Aps Team, and the Collections Team on issue resolution and process queries.
Investigate and resolve customer payment issues and cash application discrepancies.
Foster strong relationships with cross-functional teams (Customer Service, Commercial, Sales Operations, Supply Chain, and Tax) to ensure timely resolution of billing disputes.
Support both internal and external audit processes and ensure adherence to the company’s Credit and Collections Policy.
Ensure ongoing compliance with corporate policies, departmental procedures, and documented work instructions.
Evaluate and improve workflow processes, identifying opportunities to enhance operational efficiency.
Participate in special projects and other duties as assigned.
EXPERIENCE / QUALIFICATIONS REQUIRED
Bachelors Degree in Business, Finance or other related discipline.
Minimum of 3 years+ experience in Accounts Receivable, Finance, Collections, Customer Service, or a related field.
Experience working with Business Process Outsourcing (BPO) partners is strongly preferred.
Proficiency in English; additional language skills are a plus.
Familiarity with Oracle ERP systems is a plus.
Experience in the healthcare industry is highly desirable.
PERSONAL COMPETENCIES
Demonstrated success in fast-paced, high-growth environments.
Proven ability to influence cross-functional partners and ensure accountability on deliverables.
Strong customer-centric approach with a focus on delivering positive customer experiences and driving results.
Comfortable navigating ambiguity and solving complex problems with creativity and initiative.
Excellent verbal and written communication skills, with the ability to actively listen, advocate for change, and clearly communicate updates, risks, and opportunities to stakeholders at all levels.
Strong Attention to detail.
Adherence to Integra values and compliance policies.
Dear applicants Salary Pay Range: $81,650.00 - $112,700.00 USD. Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Additional Description for Pay Transparency Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).
Benefits and EEO Statements Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA if you have difficulty using our online system due to a disability and need an accommodation, please email us at careers@integralife.com. Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities.
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Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.
The Accounts Receivable Senior Analyst plays a key role in overseeing the collections process and managing dispute escalation and resolution activities. This position provides strategic and operational support to Integra customers, internal stakeholders, and Business Process Outsourcing (BPO) partners. The Accounts Receivable Senior Analyst works cross-functionally with Chargebacks, Cash Aps, and other critical partners to ensure efficient resolution of customer disputes, enhance the overall customer experience, support revenue growth, and achieve or exceed cash flow and accounts receivable targets through timely collections.
SUPERVISION RECEIVED The Accounts Receivable Senior Analyst receives direct supervision from the Director, Accounts Receivable.
SUPERVISION EXERCISED This position has no direct reports however is responsible for coordinating with other Departments, including Chargebacks, Tax, Cash Aps, and the Genpact Collections Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the first point of contact for collections activities involving the US Operating Unit.
Collaborate closely with partner to monitor invoice disputes, investigate root causes, and recommend timely resolutions or compromise solutions to facilitate customer payments.
Provide guidance and support to the Cash Aps Team, and the Collections Team on issue resolution and process queries.
Investigate and resolve customer payment issues and cash application discrepancies.
Foster strong relationships with cross-functional teams (Customer Service, Commercial, Sales Operations, Supply Chain, and Tax) to ensure timely resolution of billing disputes.
Support both internal and external audit processes and ensure adherence to the company’s Credit and Collections Policy.
Ensure ongoing compliance with corporate policies, departmental procedures, and documented work instructions.
Evaluate and improve workflow processes, identifying opportunities to enhance operational efficiency.
Participate in special projects and other duties as assigned.
EXPERIENCE / QUALIFICATIONS REQUIRED
Bachelors Degree in Business, Finance or other related discipline.
Minimum of 3 years+ experience in Accounts Receivable, Finance, Collections, Customer Service, or a related field.
Experience working with Business Process Outsourcing (BPO) partners is strongly preferred.
Proficiency in English; additional language skills are a plus.
Familiarity with Oracle ERP systems is a plus.
Experience in the healthcare industry is highly desirable.
PERSONAL COMPETENCIES
Demonstrated success in fast-paced, high-growth environments.
Proven ability to influence cross-functional partners and ensure accountability on deliverables.
Strong customer-centric approach with a focus on delivering positive customer experiences and driving results.
Comfortable navigating ambiguity and solving complex problems with creativity and initiative.
Excellent verbal and written communication skills, with the ability to actively listen, advocate for change, and clearly communicate updates, risks, and opportunities to stakeholders at all levels.
Strong Attention to detail.
Adherence to Integra values and compliance policies.
Dear applicants Salary Pay Range: $81,650.00 - $112,700.00 USD. Our salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Additional Description for Pay Transparency Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k)).
Benefits and EEO Statements Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status. Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA if you have difficulty using our online system due to a disability and need an accommodation, please email us at careers@integralife.com. Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities.
#J-18808-Ljbffr