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NTT DATA

Senior Cloud Hands-On Engineer/ Team Lead

NTT DATA, Plano, Texas, us, 75086

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Overview NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. We are seeking a Senior Cloud Architect/Team Lead in Plano, Texas.

Responsibilities

Lead, mentor, and develop a team of cloud engineers and administrators.

Allocate resources, manage schedules, and ensure adherence to SLAs and KPIs.

Conduct regular team meetings, performance reviews, and training sessions.

Provide oversight for daily operations, incident management, change management, and problem resolution across AWS, Azure, GCP, and OCI.

Supervise deployment, maintenance, and optimization of cloud infrastructure following best practices and security standards.

Ensure monitoring, backup, patching, and disaster recovery configurations are properly implemented.

Conduct root‑cause analyses for critical incidents and drive corrective/preventive actions.

Act as escalation point for customers during incidents or critical issues.

Participate in client meetings, provide technical guidance, and support cloud solution discussions.

Prepare and present operational reports, incident summaries, and optimization recommendations.

Oversee development and implementation of automation tools/scripts for provisioning, configuration management, monitoring, and reporting.

Identify areas for operational improvement and cost optimization.

Advocate and implement DevOps and Infrastructure‑as‑Code (IaC) philosophies.

Ensure all managed environments are operated according to organizational policies, compliance frameworks, and industry best practices.

Collaborate with security teams for vulnerability management, cloud security compliance, and incident investigation.

Support Microsoft Sentinel integration with each cloud platform.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.

At least 12 years of experience in cloud operations/administration with proven experience on AWS, Azure, GCP, and OCI (strong in two, working knowledge in all).

4+ years in a technical team lead, supervisory, or project management role.

Experience with managed services, NOC/SOC operations, or MSPs.

Certifications (Preferred)

AWS Certified Solutions Architect / SysOps Administrator

Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert

Google Professional Cloud Architect or Associate Cloud Engineer

Oracle Cloud Infrastructure Architect Associate/Professional

ITIL Foundation Certification (a plus)

DevOps certifications (a plus)

Technical Skills

Deep hands‑on knowledge in architecture, deployment, monitoring, and troubleshooting in AWS, Azure, GCP, OCI.

Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates, etc.).

Familiarity with cloud‑native security best practices (IAM, network security, data encryption, etc.).

Proficiency in scripting languages (Python, Bash, PowerShell, etc.).

Expertise in ServiceNow ITSM.

Expertise in cloud cost optimization; familiarity with Apptio Cloudability.

Familiarity with AppGate SDP, Qualys TotalCloud, Qualys Patch Management, Qualys CSAM, CrowdStrike, Palo Alto NGFW, and related security tools.

Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring, etc.).

Strong understanding of backup strategy, disaster recovery, and high‑availability architecture.

Support Azure File Share in Azure Gov Cloud and remote file services.

Strong expertise in multi‑cloud security compliance, data encryption, network security, user access control, and private endpoint setup.

Soft Skills

Proven leadership and people management skills.

Strong communication and stakeholder engagement abilities.

About NTT DATA NTT DATA is a part of NTT Group, a global innovator in business and technology services. We serve 75% of the Fortune Global 100 and invest over $3.6 billion each year in R&D. For more information, visit us.nttdata.com.

EEO Statement This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For our EEO Policy Statement, please click here. For Pay Transparency information, please click here.

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