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City Furniture

BUSINESS ANALYST - TECHNOLOGY - ON-SITE - TAMARAC, FL

City Furniture, Florida, New York, United States

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Who We Are… With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family‑spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family‑spirited team to build a long‑lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video!

Vision

is to be the home store.

Purpose

is to enrich people’s lives and make the world a better place.

Mission

is to provide quality home furnishings, at excellent values, in an exciting and fun environment.

Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

What This Role Is… As a

Business Analyst , the primary function of this position is to act as a bridge between business stakeholders and technical teams, helping to define, document, and deliver technology solutions that enhance customer experience, optimize store and digital operations, and support business growth. This role requires strong analytical skills, retail domain knowledge, and the ability to translate business needs into actionable technical requirements. Your contributions will ensure the success of the Product Office team within the Technology department at CITY Furniture.

Position Title: Business Analyst

Reports To: Manager of Product Office

Location: On‑site, Tamarac Corporate office

Department/Sub‑Department: Information Technology/ Tech Product Office

Salary: $70,000 - $80,000

What You’ll Do… As a Business Analyst, your primary responsibilities will be to:

Translate business needs into detailed functional specifications, user stories, acceptance criteria, and process flows.

Partner with retail business stakeholders (e.g., Retail Operations, E‑commerce, Merchandising, Supply Chain, Customer Experience) to gather, document, and prioritize requirements for technology initiatives.

Facilitate workshops, requirement sessions, and UAT with business users.

Collaborate with Product Managers, Solution Architects, Developers, and QA teams to ensure solutions meet business requirements.

Additional duties and responsibilities as a Business Analyst:

Performs data analysis to support decision‑making and provide insights into business performance, customer behavior, and technology usage.

Analyzes current retail processes and identifies opportunities for improvement through digital tools, automation, and system enhancements.

Conducts impact analysis for system changes and ensures smooth integration across brick‑and‑mortar and digital retail channels.

Adheres to all assigned Standard Work and Role and Responsibilities for your role.

* Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID‑19).

What We’re Looking For…

Strong knowledge of retail processes (POS, OMS, Inventory, Supply Chain, Merchandising, CRM, Loyalty, E‑commerce).

Proven ability to gather and document requirements using techniques such as interviews, workshops, process mapping, and user stories.

Familiarity with Agile/Scrum methodologies and working in cross‑functional teams.

Excellent communication and stakeholder management skills with the ability to bridge business and technical perspectives.

Analytical mindset with strong problem‑solving and critical thinking skills.

What’s Required…

Education & Work Experience:

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.

3 to 5 years of experience as a Business Analyst in technology projects, preferably within the retail industry.

Experience with data analysis, SQL, or BI tools is a plus.

Work Environment & Schedule:

Monday through Friday

Ability to work on‑site in a corporate office environment every day

10% of Travel

Physical Requirements:

Prolonged sitting

Technology Requirements:

Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)

Google Suite (i.e. Docs, Sheets, Slides, etc.) and Sharepoint

Proficiency in tools such as JIRA, Confluence, MS Visio, Lucidchart, or equivalent.

Certifications / Licenses

Any BA or Agile certification preferred

Valid Florida Driver License

What Benefits You’ll Receive…

Competitive and Transparent Compensation

Visibility into all Associate‑level pay ranges within your department

Opportunity for performance‑based and profit sharing bonuses

Associate Well‑being

Workforce and Demand Planning for Leveled Workload

Paid Vacation & Sick Time

Paid Parental leave

Opportunity for Flexible Work Environment and Schedule (varies by department and role)

Community involvement and volunteer opportunities

Health Benefits

On‑Site Health & Wellness Clinic (Tamarac, FL)

Free virtual healthcare services (for Associates enrolled in our medical plans)

Medical options include Employer‑funded HSA options

Vision to support your eye health and well‑being

100% Employer‑paid Dental option available to all Associate

Employee Assistance Program (EAP)

Life & Disability Insurance 100% employer‑sponsored options

Voluntary Insurance (Accident, Hospital, Critical Care, etc.)

Retirement Benefits

401(k) – once enrolled, Associates are 100% vested with discretionary Company Match

Roth 401K Option

Financial Wellness webinars

Growth Opportunities

90% Promote from Within

Access to various training for professional development

Individual Development Plan (IDP) (varies by department)

Associate Purchase Discount Program

And so much more….

CITY Furniture, Inc. is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals in all job titles without regard to age, race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, or status as a covered veteran or any other status protected by federal, state or local law. At CITY Furniture, Inc. we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team. Job description is not an employment contract.

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