Principal WW GTM Partner Specialist, Amazon Connect, Amazon Connect Job at Amazo

Principal WW GTM Partner Specialist, Amazon Connect This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help customers succeed. The Amazon Connect Go To Market (GTM) team is on a mission to transform support into success—where AI and human agents work side-by-side with full context through every customer interaction. We turn fragmented customer data into proactive, personalized experiences that create competitive advantage and build lasting customer relationships. Key job responsibilities Develop the GTM partner strategy for Amazon Connect's Global System Integrator (GSI) partner business. Own strategic initiatives that contribute to our global partner go to market plan. Measure and report on how owned initiatives impact the business. Engage strategically with GSIs, SIs, and resellers to negotiate and execute partnership agreements that drive mutual goals towards growing Connect consumption, including establishing clear revenue targets, go‑to‑market commitments, and joint business plans that align partner incentives with Amazon Connect's expansion objectives. Work with GTM specialists, sellers, partner teams, and service teams to develop scalable partner sales plays to drive toward growth targets. Determine and iterate on internal and partner led routes to market. Work closely with the service team to influence roadmap priorities and help bring new AI features to market. Collaborate with product managers and sales to identify, replicate, and scale successful sales campaigns for new and existing services. Work closely with sellers, solutions architects, and partners to understand blockers to growth for the Connect AI-driven omnichannel solution. Maintain a reporting cadence to the cross functional team to elevate issues, address blockers, communicate changes, and iterate on strategy. Basic Qualifications 7+ years of Go-To-Market, Business Development, Sales, or Consulting experience 7+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience 7+ years of developing, negotiating and executing business agreements experience 7+ years of professional or military experience Bachelor's degree Preferred Qualifications Experience selling to Fortune 1000 or Global 2000 organizations Experience developing strategies that influence leadership decisions at the organizational level Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: A3143595 #J-18808-Ljbffr