Purple Drive Technologies LLC
Job Overview
We are looking for an experienced
Operations/Process Analyst
with strong expertise in banking, financial services, and payment systems. The ideal candidate will analyze and streamline operational processes, ensure compliance with industry standards, and support payment operations across multiple platforms. This role requires strong analytical skills, regulatory awareness, and hands‑on experience with modern payment technologies.
Key Responsibilities
Analyze, document, and optimize end-to-end processes across ACH, SWIFT, RTP, card networks, digital wallets, and other payment channels.
Conduct
process mapping ,
gap analysis , root-cause identification, and recommend improvements to enhance operational efficiency.
Ensure compliance with key regulatory and industry standards including
PCI-DSS ,
AML/KYC , and
ISO 20022 .
Partner with cross-functional teams including Product, Operations, Risk, and Technology to identify operational risks and implement mitigation strategies.
Support operational readiness initiatives for new payment features, platform changes, and migrations.
Use
Excel
and
SQL
to analyze transaction data, monitor operational performance, and generate insights for business decision-making.
Maintain and enhance workflow diagrams, SOPs, and process documentation using workflow tools (Visio, Lucidchart, or similar).
Assist in troubleshooting payment operational issues and validating system behavior during changes and releases.
Track KPIs, SLAs, and operational metrics to ensure strong control and service delivery.
Required Skills & Experience
Strong understanding of
banking, finance, and payment systems
(ACH, SWIFT, RTP, card networks, digital wallets).
Demonstrated experience in
process mapping ,
gap analysis , and process optimization.
Working knowledge of regulatory frameworks such as
PCI-DSS ,
AML/KYC , and
ISO 20022 .
Proficiency in
Excel ,
SQL , and workflow/process tools.
Experience with or exposure to
payment platforms
(preferred).
Strong analytical thinking, documentation skills, and ability to work with cross-functional teams.
Nice to Have
Experience in digital payments, fintech, or real-time settlement systems.
Familiarity with Lean/Six Sigma methodologies.
Understanding of API-based payment integrations.
#J-18808-Ljbffr
Operations/Process Analyst
with strong expertise in banking, financial services, and payment systems. The ideal candidate will analyze and streamline operational processes, ensure compliance with industry standards, and support payment operations across multiple platforms. This role requires strong analytical skills, regulatory awareness, and hands‑on experience with modern payment technologies.
Key Responsibilities
Analyze, document, and optimize end-to-end processes across ACH, SWIFT, RTP, card networks, digital wallets, and other payment channels.
Conduct
process mapping ,
gap analysis , root-cause identification, and recommend improvements to enhance operational efficiency.
Ensure compliance with key regulatory and industry standards including
PCI-DSS ,
AML/KYC , and
ISO 20022 .
Partner with cross-functional teams including Product, Operations, Risk, and Technology to identify operational risks and implement mitigation strategies.
Support operational readiness initiatives for new payment features, platform changes, and migrations.
Use
Excel
and
SQL
to analyze transaction data, monitor operational performance, and generate insights for business decision-making.
Maintain and enhance workflow diagrams, SOPs, and process documentation using workflow tools (Visio, Lucidchart, or similar).
Assist in troubleshooting payment operational issues and validating system behavior during changes and releases.
Track KPIs, SLAs, and operational metrics to ensure strong control and service delivery.
Required Skills & Experience
Strong understanding of
banking, finance, and payment systems
(ACH, SWIFT, RTP, card networks, digital wallets).
Demonstrated experience in
process mapping ,
gap analysis , and process optimization.
Working knowledge of regulatory frameworks such as
PCI-DSS ,
AML/KYC , and
ISO 20022 .
Proficiency in
Excel ,
SQL , and workflow/process tools.
Experience with or exposure to
payment platforms
(preferred).
Strong analytical thinking, documentation skills, and ability to work with cross-functional teams.
Nice to Have
Experience in digital payments, fintech, or real-time settlement systems.
Familiarity with Lean/Six Sigma methodologies.
Understanding of API-based payment integrations.
#J-18808-Ljbffr