Heartland Dental
Dental Office Front Desk Representative
Heartland Dental, Richfield, Minnesota, United States
Join to apply for the
Dental Office Front Desk Representative
role at
Heartland Dental
in Richfield, MN. Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 practices across 39 states and the District of Columbia in over 1,800 offices. Each Heartland Dental supported office, including Metro Dentalcare in Richfield, serves a unique community and prioritizes patient care. What the Role Involves
Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties: answer phones, check office mail and email, communicate with patients and insurance companies. Utilize Dentrix for patient scheduling, records, and appointment confirmation for multiple providers. File patient insurance claims, follow up on outstanding claims, and verify benefits and coverage. Post insurance and patient payments, process accounts receivable, and review treatment plan fees and payment options with patients. Partner with providers and the team to implement Heartland Dental systems to optimize office potential. What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training opportunities to develop your full potential. Employment with a stable, growth‑oriented company with 20+ years of industry leadership. Access to on‑demand Daily Pay. About Metro Dentalcare
Join a 27‑person team that thrives on collaboration, communication, and community. Hourly rate: $22‑$26. Schedule: Monday‑Friday. Minimum Qualifications
Experience working in a fast‑paced, customer‑centric environment. Excellent communication and organizational skills. Access to minimum PHI necessary for duties with regular HIPAA training and data safeguards. Preferred Experience
1+ years in a dental or medical setting. 1+ years with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements
Ability to perform essential duties with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Lift up to 15 pounds at times. Availability for virtual or in‑person training sessions. Must pass a tuberculosis (TB) test during pre‑employment for dental office roles (except FL & TN). About Heartland Dental
Heartland Dental is the nation’s largest dental support organization, supporting more than 3,000 doctors across 39 states and the District of Columbia. Supported doctors retain clinical autonomy, while Heartland Dental provides administrative support to deliver high‑quality dental care to communities. At Heartland Dental, we’re committed to living our core values that promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr
Dental Office Front Desk Representative
role at
Heartland Dental
in Richfield, MN. Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 practices across 39 states and the District of Columbia in over 1,800 offices. Each Heartland Dental supported office, including Metro Dentalcare in Richfield, serves a unique community and prioritizes patient care. What the Role Involves
Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties: answer phones, check office mail and email, communicate with patients and insurance companies. Utilize Dentrix for patient scheduling, records, and appointment confirmation for multiple providers. File patient insurance claims, follow up on outstanding claims, and verify benefits and coverage. Post insurance and patient payments, process accounts receivable, and review treatment plan fees and payment options with patients. Partner with providers and the team to implement Heartland Dental systems to optimize office potential. What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training opportunities to develop your full potential. Employment with a stable, growth‑oriented company with 20+ years of industry leadership. Access to on‑demand Daily Pay. About Metro Dentalcare
Join a 27‑person team that thrives on collaboration, communication, and community. Hourly rate: $22‑$26. Schedule: Monday‑Friday. Minimum Qualifications
Experience working in a fast‑paced, customer‑centric environment. Excellent communication and organizational skills. Access to minimum PHI necessary for duties with regular HIPAA training and data safeguards. Preferred Experience
1+ years in a dental or medical setting. 1+ years with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements
Ability to perform essential duties with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Lift up to 15 pounds at times. Availability for virtual or in‑person training sessions. Must pass a tuberculosis (TB) test during pre‑employment for dental office roles (except FL & TN). About Heartland Dental
Heartland Dental is the nation’s largest dental support organization, supporting more than 3,000 doctors across 39 states and the District of Columbia. Supported doctors retain clinical autonomy, while Heartland Dental provides administrative support to deliver high‑quality dental care to communities. At Heartland Dental, we’re committed to living our core values that promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr