HM Cragg
Installation And Service Technician - Level III/IV
HM Cragg, Minneapolis, Minnesota, United States, 55400
Installation And Service Technician - Level III/IV
Apply for the
Installation And Service Technician - Level III/IV
role at
HM Cragg .
Position Overview The Installation & Service Technician - Level IV is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility.
Reporting Relationship:
The Installation and Service Technician - Level IV reports to the Director of Service.
Responsibilities / Accountabilities
Performs additions, removals, and modifications to working equipment and circuits
Performs the following work activities without supervision or direction:
Addition or removal of common systems equipment and hardware
Addition or removal of wiring connections on non‑working equipment
Lead verification and continuity testing
Analysis of job specifications, drawings, and documentation
Be able to provide work assignments to Skill Level 1 and 2 Installers
Be proficient in preparing General, Detailed, and Combined Method of Procedure's (MOP's)
Be proficient in preparing a Job Information Memorandum (JIM)
Resolve job specification and/or drawing problems without assistance
Mark and correct office record drawings
Be able to perform in-process and final quality inspections
Circuit modifications
Software additions or upgrades
Power transition work
Addition or removal of batteries
Addition or removal of circuits on working power distribution sources
Equipment testing and turn‑up
Has capability of being job site manager
Adheres to the installation methods and standards per Telcordia GR‑1275‑CORE and/or customers' installation standards
Demonstrates proper operation of basic tools and test equipment
Supplies and organizes trucks with all equipment necessary to perform job functions at various sites.
Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements
Continually trains and develops to advance to the next levels of Installation and Field Technician
Conforms to all safety standards
Perform other assignments as assigned
Skills / Knowledge
Must have a minimum of 6 years of experience or equivalent experience as determined by HMC management
Ability to take direction, communication and supervision from Service Manager and assigned Project Manager
Excellent communication and customer service skills
Excellent attendance record
Personal Attributes
Must demonstrate honesty and integrity in work and relationships
Demonstrates servant‑based principles with internal and external customers
Demonstrates innovation/creativity in work
Must possess a strong work ethic and takes ownership of both company and client goals/objectives
Focused on understanding, meeting and exceeding customer expectations
Focused on collaboration and teamwork for the mutual success of the company and its employees
Posting Qualifications
High school diploma or equivalent
Minimum of 6 years of industry experience
Minimum 2‑year Electrical degree or equivalent experience preferred
Ability to work at various heights
Ability to lift 150 pounds repetitively
Ability to obtain Class C Commercial Drivers License with Hazardous Material Endorsement within 90 days of hire
Must pass a physical exam, background check and drug test within 90 days of hire
Travel Expectations
Required travel to customer sites out of town for overnight and/or extended periods of time
Benefits At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee‑owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company‑paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.
Salary:
$35 – $45 per hour
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at HM Cragg by 2x.
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Installation And Service Technician - Level III/IV
role at
HM Cragg .
Position Overview The Installation & Service Technician - Level IV is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility.
Reporting Relationship:
The Installation and Service Technician - Level IV reports to the Director of Service.
Responsibilities / Accountabilities
Performs additions, removals, and modifications to working equipment and circuits
Performs the following work activities without supervision or direction:
Addition or removal of common systems equipment and hardware
Addition or removal of wiring connections on non‑working equipment
Lead verification and continuity testing
Analysis of job specifications, drawings, and documentation
Be able to provide work assignments to Skill Level 1 and 2 Installers
Be proficient in preparing General, Detailed, and Combined Method of Procedure's (MOP's)
Be proficient in preparing a Job Information Memorandum (JIM)
Resolve job specification and/or drawing problems without assistance
Mark and correct office record drawings
Be able to perform in-process and final quality inspections
Circuit modifications
Software additions or upgrades
Power transition work
Addition or removal of batteries
Addition or removal of circuits on working power distribution sources
Equipment testing and turn‑up
Has capability of being job site manager
Adheres to the installation methods and standards per Telcordia GR‑1275‑CORE and/or customers' installation standards
Demonstrates proper operation of basic tools and test equipment
Supplies and organizes trucks with all equipment necessary to perform job functions at various sites.
Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements
Continually trains and develops to advance to the next levels of Installation and Field Technician
Conforms to all safety standards
Perform other assignments as assigned
Skills / Knowledge
Must have a minimum of 6 years of experience or equivalent experience as determined by HMC management
Ability to take direction, communication and supervision from Service Manager and assigned Project Manager
Excellent communication and customer service skills
Excellent attendance record
Personal Attributes
Must demonstrate honesty and integrity in work and relationships
Demonstrates servant‑based principles with internal and external customers
Demonstrates innovation/creativity in work
Must possess a strong work ethic and takes ownership of both company and client goals/objectives
Focused on understanding, meeting and exceeding customer expectations
Focused on collaboration and teamwork for the mutual success of the company and its employees
Posting Qualifications
High school diploma or equivalent
Minimum of 6 years of industry experience
Minimum 2‑year Electrical degree or equivalent experience preferred
Ability to work at various heights
Ability to lift 150 pounds repetitively
Ability to obtain Class C Commercial Drivers License with Hazardous Material Endorsement within 90 days of hire
Must pass a physical exam, background check and drug test within 90 days of hire
Travel Expectations
Required travel to customer sites out of town for overnight and/or extended periods of time
Benefits At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee‑owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company‑paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.
Salary:
$35 – $45 per hour
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at HM Cragg by 2x.
#J-18808-Ljbffr