Smith's Food & Drug Centers
FROZEN FOOD/CLERK – Smith's Food & Drug Centers
The FROZEN FOOD/CLERK role at Smith's Food & Drug Centers focuses on delivering outstanding customer service, maintaining a safe and clean environment, and supporting departmental sales and profit goals. This position plays a key role in upholding the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Establish and maintain a safe and clean environment that encourages customers to return.
Assist the department manager in reaching sales and profit goals established for the department.
Monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Control temperature in cases and coolers to maintain quality, log temperatures.
Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude and stay current with present, future, seasonal, and special ads.
Adhere to all food safety regulations and guidelines; reinforce safety programs by complying with procedures and identifying unsafe conditions.
Practice preventive maintenance by inspecting equipment and notifying appropriate managers of items needing repair.
Notify management of customer or employee accidents and report all safety risks or issues.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Qualifications
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math (counting, addition, and subtraction).
Desired Qualifications
Retail experience.
Second language (speaking, reading and/or writing).
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Inform customers of frozen food specials.
Recommend frozen food items to customers to ensure they get the products they want and need.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items needing repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
Ability to work cooperatively in a high‑paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
Seniority Level: Entry level | Employment Type: Part‑time | Job Function: Management and Manufacturing | Industries: Human Resources Services
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Responsibilities
Establish and maintain a safe and clean environment that encourages customers to return.
Assist the department manager in reaching sales and profit goals established for the department.
Monitor all established quality assurance standards.
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Control temperature in cases and coolers to maintain quality, log temperatures.
Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude and stay current with present, future, seasonal, and special ads.
Adhere to all food safety regulations and guidelines; reinforce safety programs by complying with procedures and identifying unsafe conditions.
Practice preventive maintenance by inspecting equipment and notifying appropriate managers of items needing repair.
Notify management of customer or employee accidents and report all safety risks or issues.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Qualifications
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math (counting, addition, and subtraction).
Desired Qualifications
Retail experience.
Second language (speaking, reading and/or writing).
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Inform customers of frozen food specials.
Recommend frozen food items to customers to ensure they get the products they want and need.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items needing repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
Ability to work cooperatively in a high‑paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.
Seniority Level: Entry level | Employment Type: Part‑time | Job Function: Management and Manufacturing | Industries: Human Resources Services
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