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Smith's Food & Drug Centers

DAIRY/CLERK

Smith's Food & Drug Centers, Henderson, Nevada, us, 89077

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DAIRY/CLERK Smith's Food & Drug Centers

– Salt Lake City, Utah

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: to feed the human spirit.

Responsibilities

Retail experience

Second language (speaking, reading and/or writing)

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math (counting, addition, and subtraction)

Promote trust and respect among associates

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Offer product samples to help customers discover new items or products they inquire about

Inform customers of dairy specials

Provide customers with fresh products that they have ordered

Recommend dairy items to customers to ensure they get the products they want and need

Check product quality to ensure freshness. Review "sell by" dates and take appropriate action

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Display a positive attitude

Stay current with present, future, seasonal and special ads

Adhere to all food safety regulations and guidelines

Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential functions of this position with or without reasonable accommodation

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans

Flexible scheduling in full- and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco

Valuable associate discounts on purchases, including food, travel, technology and so much more

Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program

Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways

For More Information About Benefits and Eligibility Please visit our Benefits Page.

Seniority Level Entry Level

Employment Type Part‑time

Job Function Management and Manufacturing

Industries Human Resources Services

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