State of Arizona
ASSISTANT CASE MANAGER-CASE AIDE
role at
State of Arizona
This range is provided by State of Arizona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.34/hr - $17.35/hr
Department and Mission Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
Job Location Offices are located in Avondale, Glendale, Peoria, and Phoenix.
Posting Details Salary: $17.3483
Grade: 14
Who are we? At the Arizona Department of Child Safety ("DCS") we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).
What does a Case Aide do? A DCS Case Aide works in the field, in collaboration with the Case Management Team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like:
Supervising visitation meetings among clients (parents and children)
Assisting DCS Case Managers with filing, disclosures, packets, case notes, etc.
Entering case notes into the computer-based Case Management System
Driving on state business to transport children to appointments, etc.
Assisting clients with application processes as needed
Participating in a variety of meetings and/or client hearings, as requested
Alternative work hours may be required, including overtime, weekends, and holidays.
Knowledge, Skills & Abilities (KSAs) Knowledge of:
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filing; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multitasking; and observation.
Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.
Required Qualifications
High school diploma or GED
Valid issued driver's license
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
Must pass a written exam, background investigation, Motor Vehicle Report check, and DCS Central Registry check.
Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings - AZ529
Employee Assistance Program
Bi-Lingual Stipend DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
Contact Information Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation.
Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr
role at
State of Arizona
This range is provided by State of Arizona. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $17.34/hr - $17.35/hr
Department and Mission Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
Job Location Offices are located in Avondale, Glendale, Peoria, and Phoenix.
Posting Details Salary: $17.3483
Grade: 14
Who are we? At the Arizona Department of Child Safety ("DCS") we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).
What does a Case Aide do? A DCS Case Aide works in the field, in collaboration with the Case Management Team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like:
Supervising visitation meetings among clients (parents and children)
Assisting DCS Case Managers with filing, disclosures, packets, case notes, etc.
Entering case notes into the computer-based Case Management System
Driving on state business to transport children to appointments, etc.
Assisting clients with application processes as needed
Participating in a variety of meetings and/or client hearings, as requested
Alternative work hours may be required, including overtime, weekends, and holidays.
Knowledge, Skills & Abilities (KSAs) Knowledge of:
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filing; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multitasking; and observation.
Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.
Required Qualifications
High school diploma or GED
Valid issued driver's license
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
Must pass a written exam, background investigation, Motor Vehicle Report check, and DCS Central Registry check.
Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health, dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings - AZ529
Employee Assistance Program
Bi-Lingual Stipend DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
Retirement Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).
Contact Information Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation.
Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr