Concentrix
Inside Sales Rep – Financial (Remote)
Concentrix, Raleigh, North Carolina, United States, 27601
Inside Sales Rep — Financial (Remote)
Works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Provides customer service support and resolves routine problems and questions regarding client products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.
New Career Powered by You Looking for a “work from home” career change with a forward‑thinking global organization that nurtures a true people‑first, inclusive culture? Join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards each year. A remote Inside Sales Representative role at Concentrix is just the right place for you!
As a remote Inside Sales Rep—Financial, you’ll join an organically diverse team from 70+ countries where all members contribute and support each other’s success and well‑being, proudly united as game‑changers. Together we help world‑known brands improve their businesses through exceptional customer experiences and tech‑powered innovation.
What You Will Do In This Role As an Inside Sales Rep—Financial working from home, you will:
Provide inbound and outbound customer support using a call flow guide
Ask probing questions
Persuade customers to add additional products and/or services
Use product knowledge, build client relationships, and find new ways to retain customers
Track, document, and retrieve information in databases
Offer additional products and/or services with every interaction
Deliver expert customer experiences…with a smile.
Your Qualifications
3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
Basic understanding of upselling, persuasion, building relationships, and communication skills
Open availability
High school diploma or GED
Quiet, distraction‑free home environment
Proficiency in fast‑paced multi‑tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
Desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed
High‑speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
What’s in It For You
Base salary $17/hr (pay rate will not be below the applicable minimum wage). Actual salaries vary by location, qualifications, skills, education, experience, and competencies. Benefits for eligible U.S. employees include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay “early” when you want it
Paid training and performance‑based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in topics such as Women, Black Professionals, LGBTQ+, Disability, Neurodiversity, Women in Tech, OneEarth Champions, etc.
Health and wellness programs with trained partners to promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience
Programs and events that support diversity, equity, and inclusion, global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game‑changers around the globe call Concentrix their “employer of choice.”
#J-18808-Ljbffr
New Career Powered by You Looking for a “work from home” career change with a forward‑thinking global organization that nurtures a true people‑first, inclusive culture? Join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards each year. A remote Inside Sales Representative role at Concentrix is just the right place for you!
As a remote Inside Sales Rep—Financial, you’ll join an organically diverse team from 70+ countries where all members contribute and support each other’s success and well‑being, proudly united as game‑changers. Together we help world‑known brands improve their businesses through exceptional customer experiences and tech‑powered innovation.
What You Will Do In This Role As an Inside Sales Rep—Financial working from home, you will:
Provide inbound and outbound customer support using a call flow guide
Ask probing questions
Persuade customers to add additional products and/or services
Use product knowledge, build client relationships, and find new ways to retain customers
Track, document, and retrieve information in databases
Offer additional products and/or services with every interaction
Deliver expert customer experiences…with a smile.
Your Qualifications
3+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
Basic understanding of upselling, persuasion, building relationships, and communication skills
Open availability
High school diploma or GED
Quiet, distraction‑free home environment
Proficiency in fast‑paced multi‑tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
Desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed
High‑speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
What’s in It For You
Base salary $17/hr (pay rate will not be below the applicable minimum wage). Actual salaries vary by location, qualifications, skills, education, experience, and competencies. Benefits for eligible U.S. employees include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay “early” when you want it
Paid training and performance‑based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in topics such as Women, Black Professionals, LGBTQ+, Disability, Neurodiversity, Women in Tech, OneEarth Champions, etc.
Health and wellness programs with trained partners to promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience
Programs and events that support diversity, equity, and inclusion, global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game‑changers around the globe call Concentrix their “employer of choice.”
#J-18808-Ljbffr