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State Farm

Customer Service Representative – State Farm Agent Team Member

State Farm, San Antonio, Texas, United States, 78208

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Bilingual Spanish Position Necesito a alguien que hable seguros con fluidez.

About our Agency With 46 years of experience with State Farm—starting as an agent in 1988 after nearly a decade working in an agent’s office—I have built a high-performing agency that consistently strives for excellence. Our team has earned prestigious awards like President’s Club and Ambassador Travel, a testament to our dedication to outstanding service. We set high standards for our office and are looking for individuals with exceptional attention to detail who are eager to learn and grow. Coaching and training are a priority, with support from me, our office team leaders, and outside coaches. We offer valuable benefits, including a no-cost medical urgent care program (covering annual exams and more), a 401K plan after six months, and ongoing coaching and development opportunities. Our team enjoys regular lunches together and participates in incentive programs throughout the year to recognize hard work and achievements. If you’re looking for a supportive, growth-oriented environment, we’d love to have you on board!

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

401k

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

License reimbursement

Requirements

Interest in marketing products and services based on customer needs

Excellent communication skills – written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Bilingual Spanish required

Licensing required

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm

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