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Kforce Inc

Customer Service Representative

Kforce Inc, Tampa, Florida, us, 33646

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This role is available through Kforce Inc. Your pay will reflect your skill and experience.

Base pay range $20.00/hr - $20.00/hr

Responsibilities Kforce has a client in Tampa, FL that is seeking a Customer Service Representative who will provide exceptional customer service and administrative support in property tax-related processes. The role involves assisting customers, researching property ownership records, and ensuring compliance with property tax exemptions.

Respond to customer inquiries via phone, email, and in person regarding property tax exemptions, ownership transfers, and related issues

Review and process incoming mail, emails, and documentation for appropriate action

Research databases (e.g., DMV, Official Records, LexisNexis) to verify eligibility for exemptions

Enter and update information in software systems, including permits and applications

Resolve routine issues and elevate complex matters as needed

Perform basic mathematical and geometrical calculations for property valuation

Maintain professionalism while representing the agency and supporting various departments

Requirements

High School diploma or GED

At least 6 months of experience in customer service or data entry within a property appraisal office or real estate environment

Valid Florida Driver's License (may be required)

Strong communication and organizational skills

Proficiency in Microsoft Office and ability to learn specialized software

Knowledge of property tax exemptions and related processes preferred

Spanish speaking preferred (bilingual candidates encouraged)

The pay range reflects the lowest to highest compensation Kforce anticipates for this role. Actual pay may differ based on education, qualifications, experience, and business needs.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance. Salaried personnel receive paid time off; hourly employees are not eligible unless required by law, except for Service Contract Act projects.

Pay is not considered compensation until earned, vested, and determinable. The amount and availability of compensation remain Kforce’s sole discretion until paid.

This job is not eligible for bonuses, incentives, or commissions.

Seniority level Entry level

Employment type Contract

Job function Other

Industries Executive Offices, Government Administration, and Government Relations Services

Equal Opportunity/Affirmative Action Employer Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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