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Hip-Hop Healing Institute

Operations Coordinator

Hip-Hop Healing Institute, Greenville, North Carolina, United States, 27834

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Company Description

Hip-Hop Healing Institute (HHHI) is a culturally grounded behavioral health and workforce development ecosystem built to convert public funding into community outcomes—through clinical partnerships, peer support, apprenticeships, and operational systems that scale.

HHHI is seeking a contract Operations Coordinator to help execute our Peaceful Workforce Development work—supporting cohort launches, partner coordination, operations tracking, and grant/contract compliance. This is a hybrid role in Greenville, NC, with flexibility to work remotely for documentation, scheduling, reporting, and back-office coordination.

Key Responsibilities Cohort & Workforce Operations

Coordinate cohort schedules, onboarding, attendance tracking, and completion reporting (including consent workflows where applicable).

Support workforce pipeline coordination (apprenticeships, peer advancement, placement readiness) aligned with HHHI’s “client-to-healer” pathway.

Administrative & Systems Management

Maintain operational trackers, documentation workflows, and internal dashboards (Airtable/Google Workspace, etc.).

Coordinate meetings and communications across internal teams and external partners (clinics, training vendors, outreach leads).

Compliance, Reporting, and Payment Support

Prepare contract deliverables, grant-ready documentation, and audit-friendly records.

Support invoicing workflows and deliverable acceptance tracking.

Operate within HHHI’s compliance approach (fixed-fee service support; no percentage-based referral/claim arrangements).

Contract Terms

Location: Hybrid – Greenville, NC (remote-flex for admin tasks)

Payment Timing (Transparency): This role supports grant/contract‑funded work. Payments are issued Net‑30 after the contract deliverable is completed and accepted (i.e., payout occurs ≈30 days after completion), due to funder reimbursement cycles.

Qualifications

Strong operations coordination experience (workforce, education, community programs, healthcare ops, or similar).

Highly organized; strong follow‑through; excellent written communication.

Comfortable with scheduling, documentation workflows, stakeholder coordination, and process improvement.

Proficiency with modern productivity tools (Google Workspace; Airtable preferred; Zoom/Calendly workflows a plus).

Able to work independently and keep sensitive information handled appropriately (operational professionalism).

Preferred

Experience supporting workforce cohorts, grant‑funded programs, compliance reporting, or vendor coordination.

Familiarity with behavioral health / peer‑support ecosystem models (even if non‑clinical).

Additional Details

Seniority level: Entry level

Employment type: Contract

Job function: Management and Manufacturing

Industry: Mental Health Care

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