Baseline Fitness
Club Manager
Reports to: District Manager
Status: Full Time/Supervisor/Exempt/Non-Exempt
Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Responsibilities
Recruit, hire, train, schedule, and supervise team members.
Oversee member service to ensure all team members provide great customer service at all times.
Participate in front‑desk tasks such as greeting and welcoming members, conducting gym tours, and addressing member service issues and questions.
Provide support to team members and club members.
Create and maintain a positive image for the club.
Coach and counsel performance to help achieve company standards.
Ensure prompt opening and closing of the gym.
Ensure staff are trained on all current marketing promotions.
Complete manager portion of onboarding in Paycom for all new hires.
Guarantee the club is open and staffed during all hours of business.
Enforce company policies and procedures for self and team members.
Order supplies and track inventory.
Essential Behavior
Exceed customer expectations through effective communication and interaction with customers, coworkers, and the public.
Listen actively, empathize, and solve problems collaboratively.
Recognize and define problems, analyze relevant information, encourage alternatives, plan resolution, and seek assistance when needed.
Demonstrate diplomacy, tact, skill, and appropriate language in all interactions.
Maintain timely and effective communication with staff, supervisors, and departments to increase productivity and prevent misunderstandings.
Minimum Qualifications
Honesty and good work ethic.
At least one year of equivalent managerial experience.
Strong customer service skills.
Strong communication, organizational, and leadership skills.
Basic computer proficiency.
Physical Demands
Standing and walking at least 75% of the shift.
Talking in person or on the phone at least 75% of the shift.
Must be able to lift up to 50 lbs less than 30% of the time.
Benefits
Dental insurance
Health insurance
Vision insurance
Employee discounts
Flexible schedule
Opportunity for advancement
Dollars for Scholars Program
Employee Appreciation Program
Free membership for self and one family member or friend
Team Member Support Team
Critical Illness Insurance
Short‑Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
Health Savings Account (HSA)
Advancement Opportunities
Compensation $55,000.00 per year
EEO Statement Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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Status: Full Time/Supervisor/Exempt/Non-Exempt
Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Responsibilities
Recruit, hire, train, schedule, and supervise team members.
Oversee member service to ensure all team members provide great customer service at all times.
Participate in front‑desk tasks such as greeting and welcoming members, conducting gym tours, and addressing member service issues and questions.
Provide support to team members and club members.
Create and maintain a positive image for the club.
Coach and counsel performance to help achieve company standards.
Ensure prompt opening and closing of the gym.
Ensure staff are trained on all current marketing promotions.
Complete manager portion of onboarding in Paycom for all new hires.
Guarantee the club is open and staffed during all hours of business.
Enforce company policies and procedures for self and team members.
Order supplies and track inventory.
Essential Behavior
Exceed customer expectations through effective communication and interaction with customers, coworkers, and the public.
Listen actively, empathize, and solve problems collaboratively.
Recognize and define problems, analyze relevant information, encourage alternatives, plan resolution, and seek assistance when needed.
Demonstrate diplomacy, tact, skill, and appropriate language in all interactions.
Maintain timely and effective communication with staff, supervisors, and departments to increase productivity and prevent misunderstandings.
Minimum Qualifications
Honesty and good work ethic.
At least one year of equivalent managerial experience.
Strong customer service skills.
Strong communication, organizational, and leadership skills.
Basic computer proficiency.
Physical Demands
Standing and walking at least 75% of the shift.
Talking in person or on the phone at least 75% of the shift.
Must be able to lift up to 50 lbs less than 30% of the time.
Benefits
Dental insurance
Health insurance
Vision insurance
Employee discounts
Flexible schedule
Opportunity for advancement
Dollars for Scholars Program
Employee Appreciation Program
Free membership for self and one family member or friend
Team Member Support Team
Critical Illness Insurance
Short‑Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
Health Savings Account (HSA)
Advancement Opportunities
Compensation $55,000.00 per year
EEO Statement Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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