Revediamonds
Marketing & Sales Fine Jewelry Showroom Manager
Revediamonds, Los Angeles, California, United States, 90079
Marketing & Sales Fine Jewelry Showroom Manager
Strong candidates must have proven experience in diamond jewelry sales, conducting face-to-face client appointments for similar luxury brands—primarily engagement rings—and prior experience in either traditional marketing or social media marketing.
Rêve Diamonds is growing, and we are seeking an experienced Marketing & Sales Showroom Manager to lead our Los Angeles showroom in Beverly Hills.
Rêve Diamonds is a London- and New York-based bespoke diamond jewelry company. In our workshops, we craft exceptional diamond engagement rings, wedding rings, eternity rings, diamond pendants and necklaces, tennis bracelets, and diamond earrings. We offer timeless, handcrafted designs at accessible prices and ship worldwide.
This role is ideal for a high-performing diamond jewelry professional who combines strong face-to-face sales expertise with marketing awareness and leadership capability.
Key Responsibilities
Act as the
Rêve Diamonds ambassador , representing the brand with professionalism and integrity.
Build, lead, and motivate the showroom team to achieve short‑and‑long‑term sales, profitability, and client‑development goals.
Uphold and enhance the brand image, client experience, and showroom standards at all times.
Conduct
high‑value, face‑to‑face consultations
for engagement rings and bespoke jewellery, both in‑showroom and via Zoom.
Guide clients through the bespoke design process, from diamond selection to final delivery.
Prepare and present quotations for bespoke pieces.
Communicate detailed client requirements to CAD designers and workshop teams.
Follow up post‑purchase for after‑care, satisfaction, and client reviews.
Ensure flawless after‑sales service and exceptional client retention.
Marketing & Business Development
Drive personal and showroom sales targets.
Actively grow and enrich the client database through appointment conversion, local networking, and external client acquisition.
Use HubSpot CRM daily to manage leads, opportunities, and client relationships.
Contribute to
traditional marketing initiatives and/or social media activity
to support brand awareness and lead generation.
Monitor competitor activity and identify market opportunities.
Management & Operations
Recruit, train, coach, and evaluate showroom staff.
Set weekly objectives, provide performance feedback, and foster a strong team culture.
Oversee scheduling, administration, and showroom readiness.
Ensure accurate and timely financial and analytical reporting.
Represent the brand at industry events, networking functions, and partnerships.
Maintain strong security awareness and compliance.
What We’re Looking For
Demonstrated success in
face‑to‑face luxury sales appointments .
Previous experience in
traditional marketing and/or social media marketing .
Consistent track record of meeting or exceeding sales targets.
Passion for fine jewellery, diamonds, and gemstones.
Ability to build trust and long‑term client relationships.
Excellent verbal and written communication skills.
Strong attention to detail and administrative capability.
Confident, professional, resilient, and customer‑focused.
Visual merchandising flair and showroom presentation awareness.
Comfortable using CRM systems (HubSpot), Google Docs, and new technologies.
Experience & Skills
Minimum
1 year experience
in luxury retail management or high‑end jewellery sales.
Proven leadership and coaching ability.
Strong organisational and multitasking skills.
Ability to work evenings, weekends, and outside standard showroom hours when required.
Fluent English required; additional languages are an advantage.
Authorization to work in the United States.
Preferred Qualifications
College or university degree.
Gemmological education or
GIA coursework
(preferred but not required).
Graduate Gemologist qualification is a plus.
Job Types Full‑time, Contract
Location Los Angeles, CA
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development, Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
Rêve Diamonds is growing, and we are seeking an experienced Marketing & Sales Showroom Manager to lead our Los Angeles showroom in Beverly Hills.
Rêve Diamonds is a London- and New York-based bespoke diamond jewelry company. In our workshops, we craft exceptional diamond engagement rings, wedding rings, eternity rings, diamond pendants and necklaces, tennis bracelets, and diamond earrings. We offer timeless, handcrafted designs at accessible prices and ship worldwide.
This role is ideal for a high-performing diamond jewelry professional who combines strong face-to-face sales expertise with marketing awareness and leadership capability.
Key Responsibilities
Act as the
Rêve Diamonds ambassador , representing the brand with professionalism and integrity.
Build, lead, and motivate the showroom team to achieve short‑and‑long‑term sales, profitability, and client‑development goals.
Uphold and enhance the brand image, client experience, and showroom standards at all times.
Conduct
high‑value, face‑to‑face consultations
for engagement rings and bespoke jewellery, both in‑showroom and via Zoom.
Guide clients through the bespoke design process, from diamond selection to final delivery.
Prepare and present quotations for bespoke pieces.
Communicate detailed client requirements to CAD designers and workshop teams.
Follow up post‑purchase for after‑care, satisfaction, and client reviews.
Ensure flawless after‑sales service and exceptional client retention.
Marketing & Business Development
Drive personal and showroom sales targets.
Actively grow and enrich the client database through appointment conversion, local networking, and external client acquisition.
Use HubSpot CRM daily to manage leads, opportunities, and client relationships.
Contribute to
traditional marketing initiatives and/or social media activity
to support brand awareness and lead generation.
Monitor competitor activity and identify market opportunities.
Management & Operations
Recruit, train, coach, and evaluate showroom staff.
Set weekly objectives, provide performance feedback, and foster a strong team culture.
Oversee scheduling, administration, and showroom readiness.
Ensure accurate and timely financial and analytical reporting.
Represent the brand at industry events, networking functions, and partnerships.
Maintain strong security awareness and compliance.
What We’re Looking For
Demonstrated success in
face‑to‑face luxury sales appointments .
Previous experience in
traditional marketing and/or social media marketing .
Consistent track record of meeting or exceeding sales targets.
Passion for fine jewellery, diamonds, and gemstones.
Ability to build trust and long‑term client relationships.
Excellent verbal and written communication skills.
Strong attention to detail and administrative capability.
Confident, professional, resilient, and customer‑focused.
Visual merchandising flair and showroom presentation awareness.
Comfortable using CRM systems (HubSpot), Google Docs, and new technologies.
Experience & Skills
Minimum
1 year experience
in luxury retail management or high‑end jewellery sales.
Proven leadership and coaching ability.
Strong organisational and multitasking skills.
Ability to work evenings, weekends, and outside standard showroom hours when required.
Fluent English required; additional languages are an advantage.
Authorization to work in the United States.
Preferred Qualifications
College or university degree.
Gemmological education or
GIA coursework
(preferred but not required).
Graduate Gemologist qualification is a plus.
Job Types Full‑time, Contract
Location Los Angeles, CA
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development, Retail Luxury Goods and Jewelry
#J-18808-Ljbffr