City of Chicago is hiring: SENIOR ADMINISTRATIVE ASSISTANT in Chicago

Senior Administrative Assistant

Department: City of Chicago, Department of Streets and Sanitation, Bureau of Traffic Services.

Position Overview

This position provides administrative and office management support functions of a complex nature for the City Manager. The role may supervise staff performing office, clerical, and administrative functions.

Key Responsibilities

• Provides and coordinates administrative support in the VIP office and Payment Center.
• Provides relief in the VIP office in scanning and processing VIP files, paid files, and sorting, processing, and checking mail against Traffic Service Mail Reports, responding to VIP phone inquiries.
• Provides relief in the Payment Center as operationally needed in the release and processing of paid files for VIP vehicles and Administrative Hearings.
• Implements, monitors, and enforces departmental policies and procedures.
• Communicates critical matters to departmental staff and management.
• Uses a computer and related office equipment to run daily mail reports and VIP Revenue reports to check paid files and ensure compliance with VIP policies and procedures.
• Uses various computer databases to respond to phone and in-person vehicle impoundment inquiries concerning status of impounded vehicles, Administrative Hearings, and redeeming procedures.
• Liaison between the Law Department, VIP office, and the Pound in responding and retrieving documents requested for VIP Administrative Hearing cases.
• Coordinates with various departments and implements bankruptcy holds and releases of impounded vehicles as instructed by the Law Department.

Additional Duties

Additional duties may be required for this position.

Qualifications

• Three (3) years of administrative, office assistant, or secretarial experience.
• Alternatively: A diploma or certificate of completion from a vocational or business education program in Office Administration plus two (2) years of administrative, office assistant, or secretarial experience.
• Alternatively: Graduation from an accredited college with an Associate’s degree plus one (1) year of administrative, office assistant, or secretarial experience.

Selection Requirements

This position requires an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

Location

740 N Sedgwick, Chicago, IL

Days & Hours

Days: Mondays – Fridays

Hours: 9:00 AM – 5:00 PM

Compensation

Starting Annual Salary: $60,720.00/year

Number of Positions: 1

Benefits

For information on our employee benefits please visit our benefits website at https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For information on our salary and title structure visit our classifications website at https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

Equal Employment Opportunity

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

Application Instructions

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.

Applications for this position will be accepted from 12/18/25, until 11:59pm CDT on 1/5/26.

Hiring Preferences

To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted ordinances providing preferences to veterans, residents of Socio‑Economically Disadvantaged Areas (SEDA), and Chicago Public School (CPS) high school graduates. These preferences do not apply to bidders. For more information, click here.