Administrative Assistant II Job at Inside Higher Ed in Baltimore

Administrative Assistant II - Inside Higher Ed

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Responsibilities and Duties

• Supports the Executive Director and the Program Transfer Manager with administrative processes involved in the TUNE academic programs including student account holds, course permissions and registrations, and, when requested, enrollments.
• Collects and compiles undergraduate course information through close coordination with the TUNE Academic Program Coordinators and University academic departments and reviews the information for accuracy and compliance with University policies.
• Enters each semester's courses into Courseleaf and prepares, maintains, and disseminates the TUNE class schedule, charts, and lists. Monitors enrollments each semester for courses in Peoplesoft and adjusts course capacities as needed.
• Becomes proficient with tasks associated with the TUNE Student Group including running various Peoplesoft queries to access data.
• Initiates room assignments, provides the TUNE Building Coordinator with information regarding course instruction modes (i.e. – face to face, computer lab, hybrid, etc.), as well as the final exam schedule.
• Creates a PDF document of the upcoming semester's course offerings and distributes hard copies around the building and posts an electronic copy to the TUNE MD website. Also creates documents for staff use including various staff, faculty, departments, and student worker contact lists.
• Enrolls all students, faculty, and staff into the HCC ALERT ME emergency notification system. Reviews and updates each semester.
• Provides assistance, where appropriate, to TUNE's Academic Program Coordinators.
• Serves as the TUNE budgets and grants funding manager and Procurement Card holder; making purchases, monitoring and approving spending, reallocating funding categories, and reconciling monthly expenditures.
• Acts as a representative for the Office of Human Resources to assist incoming student workers in completing I‑9, W‑4, and direct deposit paperwork.
• Responds to email, telephone, and in‑person inquiries, which may or may not require technical program knowledge and refers questions to appropriate staff members or University departments.
• Edits, formats, and revises a variety of documents and materials created by others (e.g. – emails/letters, PowerPoint presentations, etc.). Proofreads for grammatical, typographical, and basic content errors.
• Assists the Director of Student Services and the Transfer Program Manager in tasks related to TUNE events including Transfer Orientations, Information Sessions, and other activities.
• Uses the data acquired from Peoplesoft queries to create, when requested, a TUNE “Snapshot” document/brochure (or other such publications) containing demographic, academic, and event data.
• May require occasional evening work (flexing hours).
• May require some light lifting.

Qualifications and Skills

• High school diploma, or equivalent, and three years providing administrative support.
• Self‑starter who can work well on their own and as part of a team; strong organizational skills; proficiency in Microsoft Office and Internet; familiarity with various computer software packages used for course scheduling, budgeting, and website editing such as Peoplesoft, Courseleaf (CLSS), STRATUS, and Modern Campus.
• Excellent communication skills with the ability to proof‑read accurately; proficiency in managing complex course scheduling; ability to interact with students, staff, faculty, and the general public at all levels in a courteous and efficient manner.
• Ability to plan, organize, prioritize, and execute multiple complex and continuing assignments with minimal need for re‑training.
• Academic or related experience and formal education may be substituted for the education or experience requirement on a year‑for‑year basis, with 30 college credits being equivalent to one year of experience.

Organization: Academic Affairs Division

Primary Location: Bel Air Campus

Job Posting: Dec 11 2025

Seniority level

Entry level

Employment type

Full‑time

Job function

Administrative

Industries: Online Audio and Video Media

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