Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC is hiring: Admini

Location: Westminster Canterbury At Home

Reports To: Sr Director of Clinical Operations

FLSA: Non-Exempt (Hourly)

Schedule: Mon - Fri 8:30am - 5pm (with availability for on-call weekend rotation every 4 - 6 weeks)

About Us

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission? Enriching lives through the power of purpose, belonging, and wellness.

We Live Our Values Every Day

• Respect for every person
• Passion for what we do
• Professionalism in all we do

What You Will Do in This Role

• Represent the leadership team with enthusiasm and support for all business lines.
• Act as the first point of contact for the WCAH in regards to incoming calls and visitors.
• Coordinate and assist departmental management with meeting deadlines, dated tasks, and department related responsibilities.
• Provide assistance with the coordination, set-up, and take-down of all interdepartmental meetings.
• Responsible for typing/preparing all correspondence, spreadsheets, and records as required and responsible for the distribution of these items.
• Lead and coordinate projects as assigned.
• Accountable for creating and maintaining Metric Dashboards and Data Analytics.
• Complete audits for systems, processes, and products.
• Review audits and assure the implementation and completion of action plans.
• Implement and monitor quality policies/procedures.
• Assist in researching best practices and create benchmarks for analytical comparisons.
• Research and take on a consulting/stakeholder role for projects related to overall business operations.
• Monitor the e-fax for verbal orders, lab results, plan of cares, referrals and correspondence and distribute the faxes to the appropriate discipline and ensure they are uploaded into the EMR system daily.
• Serve as a back up to the role of intake coordinator.
• Participate in the weekend on call for WCAH rotation.
• Responsible for ordering office supplies for the office of WCAH.
• All other duties as assigned.

Core Competencies

• Ability to multitask
• Strong organizational skills
• Patience, tact and enthusiasm while working with the retirement population
• People-skills; positive and professional relationship-building
• Neat, clean, professional experience
• Strong communication skills

Required

• High school Diploma or equivalent.
• A minimum of 2 - 3 years administrative clerical experience, preferably in a health care setting.
• Master multiple interfaces and digital programs to gather data to create metric dashboards.
• Must be proficient in the use of many technological platforms including Microsoft Suite and Google Suite.

Preferred

• Prior work experience in a health care setting.
• Knowledge of EMR systems: such as Epic, ConnectCare Link, MatrixCare, etc.
• Knowledge of E-referral processes.

Compensation & Benefits

• Compensation Range: $21.79 - $26.15 (based on relevant experience)
• Full-Time Employee (and eligible Part-Time Employee) Benefits Include:
  • Medical, Dental, Vision Insurance (Available Day One!)
  • Life & Disability Insurance (Short- and Long-Term)
  • Retirement Plan with Employer Match
  • Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
  • Tuition Assistance + Scholarships for You & Your Family
  • Employee Assistance Program (EAP)
  • Legal/Identity Theft Protection Plans
  • Team Member Discounts
  • Career Growth & Leadership Development Opportunities

At-Will Employment Statement

Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.