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Enterprise is hiring: Seasonal Customer Service Representative in Fort Lauderdal

Enterprise, Fort Lauderdale, FL, United States, 33336

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Seasonal Customer Service Representative

Enterprise Mobility operates the Enterprise Rent‑A-Car, National Car Rental, and Alamo car rental brands. We are hiring for a seasonal customer service representative to provide superior, friendly, efficient service throughout the car‑rental process.

Employment Dates: December 1 2025 – April 30 2026

Pay: $16.50 per hour

Location: 4917 N University Dr., Lauderhill, FL 33351 or 2200 N State Rd. 7, Laudedale Lakes, FL 33313

Position: Full‑time, seasonal (40 hours per week)

Working Hours

  • Monday 9:00 am‑5:00 pm
  • Tuesday 9:00 am‑5:00 pm
  • Wednesday 9:00 am‑5:00 pm
  • Saturday 8:00 am‑5:00 pm
  • Sunday 8:00 am‑5:00 pm
  • OR
  • Monday 9:00 am‑6:00 pm
  • Thursday 9:00 am‑6:00 pm
  • Friday 9:00 am‑6:00 pm
  • Saturday 9:00 am‑6:00 pm
  • Sunday 9:00 am‑6:00 pm

Responsibilities

  • Meet and greet customers in a professional and friendly manner.
  • Provide clear explanations of rental terms, vehicle features, and ancillary services.
  • Offer additional assistance such as directions, maps, and local information.
  • Handle inbound reservations, rate quotes, and inquiries via phone.
  • Make outbound callback and miscellaneous calls as assigned.
  • Assist in assessing vehicle condition on returns.
  • Notify management of customer or vehicle issues.
  • Pursue ongoing training and development opportunities.

Qualifications

  • Minimum 18 years old.
  • High‑school diploma or G.E.D. required.
  • At least 2 years of customer‑service or sales experience in retail, hospitality, or administrative support.
  • Valid driver’s license with no more than 2 moving violations or at‑fault accidents in the past 3 years.
  • No drug or alcohol related conviction on driving record in the past 5 years.
  • Willingness to accept pay of $16.50 per hour.
  • Authorized to work in the United States; no sponsorship required.
  • Willingness to work any day of the week, including weekends and holidays.
  • Available to work any of the listed schedules.

Equal Opportunity Employer – Disability/Veterans.

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