Pawsitive Veterinary is hiring: Veterinary Receptionist in New York

Veterinary Receptionist – Pawsitive Veterinary

Job Description

Join us as a Veterinary Receptionist at Pawsitive Veterinary, where you’ll serve as the first point of contact for clients and their animals, providing compassionate support and ensuring the smooth operation of our reception area.

Responsibilities

• Maintain the visual appeal of the reception area
• Greet and welcome clients and patients
• Answer questions, triage client concerns, and direct them to the appropriate team member
• Answer phone calls or emails and route inquiries accordingly
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients, and process payments
• Offer friendly emotional support in a compassionate and discreet manner during times of need

Requirements

• Comfortable with unpleasant odors, noises, animal bites, scratches, waste, and potential contagious diseases
• Ability to handle a variety of medical outcomes with professionalism
• Strong communication and customer‑service skills
• Experience in a veterinary or healthcare front‑desk environment preferred

Training & Development

We provide virtual and hands‑on training programs, along with ongoing development opportunities to help you grow in this role.

Employment Details

• Seniority Level: Entry level
• Employment Type: Full‑time
• Job Function: Health Care Provider