IT Hardware (Asset) Administrator Job at JPS Tech Solutions in New York

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Job Category

IT Hardware (Asset) Administrator

Job Type

Onsite

Job Location

New York City, New York State

Compensation

Depends on Experience

W2

W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

Job Description

IT Asset Management Coordinator – this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:

• Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
• Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
• Process and coordination for all computer repairs with vendors
• Provide timely communication on issue status and resolution
• Maintain ticket updates for all reported incidents
• Physical counting/audits of all IT Hardware
• Support for the IT Service Catalog for the company technology’s implementation and upkeep
• Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services

Required Skills

• 07+ years of technical inventory experience [strong hardware/software support]
• Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
• Experience managing and tracking IT Hardware or procurement of hardware/software
• Experience with data entry and ticketing systems (preferably JIRA)
• Experience with physical counts/auditing of IT hardware
• Excellent customer service and the ability to interact with clients
• Must be able to lift/move 25lbs and be able to assist in unboxing equipment

Preferred Skills

• Familiarity with ZIP
• Familiarity with CMDB
• Vendor management experience
• Software licensing/renewal experience
• PowerShell experience