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JPS Tech Solutions

IT Hardware (Asset) Administrator

JPS Tech Solutions, New York, New York, us, 10261

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Job Category IT Hardware (Asset) Administrator

Job Type Onsite

Job Location New York City, New York State

Compensation Depends on Experience

W2 W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

Job Description IT Asset Management Coordinator – this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:

Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information

Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager

Process and coordination for all computer repairs with vendors

Provide timely communication on issue status and resolution

Maintain ticket updates for all reported incidents

Physical counting/audits of all IT Hardware

Support for the IT Service Catalog for the company technology’s implementation and upkeep

Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services

Required Skills

07+ years of technical inventory experience [strong hardware/software support]

Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup

Experience managing and tracking IT Hardware or procurement of hardware/software

Experience with data entry and ticketing systems (preferably JIRA)

Experience with physical counts/auditing of IT hardware

Excellent customer service and the ability to interact with clients

Must be able to lift/move 25lbs and be able to assist in unboxing equipment

Preferred Skills

Familiarity with ZIP

Familiarity with CMDB

Vendor management experience

Software licensing/renewal experience

PowerShell experience

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