Assistant - Office Assistant Job at Sbhonline in New York

Office Assistant
Location: Brooklyn, NY
Job Type: Full-Time
Schedule: Monday through Friday, Standard business hours
Salary: DoE

Position Summary

The Office Assistant will support the daily administrative operations of a busy auto repair shop. This role requires strong organizational skills, the ability to multitask, and excellent communication. Experience processing insurance claims is helpful but not required, as training can be provided.

Principal Responsibilities

• Assist with daily office operations, including scheduling, phone calls, and customer communication
• Maintain organized records, files, and documentation for repairs, estimates, and customer accounts
• Process payments, invoices, and receipts
• Support insurance claim submissions when needed
• Coordinate with technicians and customers to ensure efficient workflow
• Assist with managing parts orders, work orders, and customer updates
• Maintain a clean, organized, and professional front office environment
• Additional responsibilities as required

Competencies

• Strong organizational skills and attention to detail
• Ability to adapt quickly and learn new tasks
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Professional, reliable, and punctual
• Strong problem-solving and follow-through abilities

Skills & Education Required

• Basic computer proficiency (email, data entry, scheduling)
• Experience with insurance claims (preferred but not required)
• Prior administrative or office support experience (preferred)
• Strong interpersonal skills and ability to work well with customers and staff

Special Requirements

• Ability to manage multiple tasks and stay organized under pressure