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Driftwood Hospitality Management

Driftwood Hospitality Management is hiring: Restaurant Supervisor in Houston

Driftwood Hospitality Management, Houston, TX, United States, 77246

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Apply for the Restaurant Supervisor role at Driftwood Hospitality Management.

Oversees all a la carte Food and Beverage operations, including restaurant, room service and lounge, such as greeting and escorting guests to tables, supervising all staff, and maintaining a courteous and efficient operation to deliver quality product and service to restaurant customers.

Essential Job Functions

  • Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.
  • Maintain outlet scheduling and payroll.
  • Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.
  • Meet and greet guests as they arrive, escort them to their table, and present menus.
  • Answer telephones in a clear voice, coordinate and document reservations.
  • Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition, and report food trends.
  • Monitor product quality and guest satisfaction in the restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
  • Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.
  • Support the entire Food and Beverage operation, including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.
  • Provide a clean and safe environment by assigning and assisting with cleaning.
  • Adhere to all company policies and procedures.
  • Follow safety and security procedures and rules.
  • Know department fire prevention and emergency procedures.
  • Utilize protective equipment.
  • Report unsafe conditions to manager.
  • Report accidents, injuries, near‑misses, property damage or loss to manager.
  • Provide for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well‑groomed appearance (specific standards outlined in the team member handbook).
  • Perform any related duties as requested by manager.
  • Assist other Restaurant Personnel when needed.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing; Industries: Hospitality

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