Acme Hospitality is hiring: Restaurant Manager in Los Angeles
Acme Hospitality, Los Angeles, CA, United States, 90079
Picala is coming to Culver City as part of Acme Hospitality. We’re building something truly special from the ground up and looking for passionate, curious, and hospitality‑driven team members to join our inaugural opening crew and help shape the guest experience from day one. If you’re eager to craft memorable moments, collaborate with talented teammates, and grow in a fast‑paced, vibrant restaurant environment, we want to hear from you. Together, we’ll set the standard for hospitality in Culver City and bring Picala’s bold flavors and warm, inviting culture to life.
About Us
Acme Hospitality owns and operates an innovative collection of boutique food, beverage and hotel concepts in Santa Barbara, San Juan Capistrano, and Nevada County, CA. Our concepts and team members have won numerous awards and accolades from local, regional and national sources.
Mission & Core Values
Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.
Position Summary
As the manager of the restaurant, you are responsible for all restaurant activities and the guest experience. This role is a dynamic team leadership position that sets a positive tone for the entire restaurant to ensure that the operation runs efficiently, profitably and delivers the highest level of hospitality.
Acme Team Member Qualities
- A strong and committed work ethic with an ever‑present enthusiasm.
- A passion for work and knowledge of food and beverage.
- Someone who can lead and takes pride in teaching others.
- Someone who is honest and has integrity.
- Ability to multitask under pressure with a smile.
- A true team player, proactive and always going above and beyond.
- An eye for detail, cleanliness and organization.
- Someone who is humble and always willing to learn and get better.
- Someone who has the ability to make appropriate decisions in adverse situations.
- Ability to question, bring ideas to the table, and desire to make changes to be the best we can be.
Overall Role of the Manager
- Responsible for development, oversight, and execution of operations.
- Support and oversee management in running all aspects of the restaurant.
- Increase overall sales and profitability and exceed budgeted financial benchmarks.
- Maintain a level of professionalism that proudly reflects the Acme brand.
- Maintain a positive and respectful work environment at all times.
- Hire qualified team members who reflect our brand.
- Lead, train, motivate and mentor all team members.
- Maintain a positive relationship and establish open lines of communication between BOH and FOH.
- Maintain cleanliness, safety, and organization of the front of house.
- Set the tone for the staff every shift for service.
- Follow all Acme systems and policies.
- Comply with all applicable laws and guidelines in respect to federal, state and local agencies.
Requirements
Required Education and Work Experience: 3‑5 years in related positions; advanced knowledge of food professional principles and practices; hospitality or culinary degree preferred. Excellent knowledge of operations systems and communication skills.
Reporting Structure
The manager reports to the General Manager.
Supervisory Responsibilities
The manager oversees and manages all FOH team members.
Travel Requirements
The manager will not be expected to travel.
Job Status
Exempt
Physical Requirements/Environmental Factors
Physical demands include standing, walking, sitting, climbing occasionally, kneeling frequently, bending occasionally, and reaching above shoulder. Lifting up to 100 lbs. is required. Environmental factors: working inside and outside, working alone or closely with others, exposure to heat, cold, humidity, noise, vibrations, chemicals, and uneven surfaces.
Guest Service Standards
- GREET ALL YOU MEET – Say hello to everyone you see and make eye contact.
- Remember the guest or team member’s names and use them often.
- SELL THE PROPERTY – Sell the services and facilities of the property first.
- Help the company obtain new customers and retain current customers.
- Memorize basic property information; be able to give accurate directions.
- Thank our guests for their business and invite them to return.
- TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION – Listen and respond with empathy.
- Never say, “NO”; ask for assistance.
- PROMOTE SAFETY AND SECURITY – Know the property’s emergency procedures and protect the company’s property.
- Report any unsafe working condition.
- PRACTICE CONTINUOUS IMPROVEMENT – Master the basics, look for ways to improve, and share ideas.
- PROJECT A POSITIVE, PROFESSIONAL IMAGE – Follow appearance standards and maintain a clean work area.
- TAKE PRIDE IN ACME HOSPITALITY – Take care of tools, equipment, and facilities; speak positively about the company and coworkers.
Systems You Need To Know
Paylocity, CTUIT, Google Drive, PlateIQ, Focus POS, Toast, TripleSeat, Excel, Word, InDesign.
Salary
$72,000–$77,000
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