Customer Service Representative Job at On Trend Group in Santa Ana

3 days ago Be among the first 25 applicants

At On Trend Group, we specialise in helping brands stand out, connect with people, and build lasting customer relationships. We’re expanding our team and seeking a confident, people-focused Customer Service Representative to deliver exceptional service while supporting our sales & marketing efforts in a face-to-face environment.

What You’ll Do

• Engage directly with customers, representing On Trend Group with professionalism and warmth
• Provide clear, supportive guidance to customers — answering questions, offering solutions, and ensuring a positive experience
• Combine customer care with sales & marketing responsibilities, identifying opportunities to support business growth
• Gather valuable customer insights that help refine our approach and improve our service
• Work closely with our energetic, supportive team to strengthen client and customer relationships

Who You Are

• Strong communicator who enjoys face-to-face interaction
• Confident, approachable, and committed to delivering excellent customer service
• Comfortable balancing customer support with sales & marketing activities
• Motivated, energetic, and excited to contribute to a dynamic, results-driven environment
• Someone who values integrity, teamwork, and genuine human connection

Why Join On Trend Group?

• A people-focused culture that values honesty, personality, and meaningful interactions
• A close-knit team where your contribution is recognised and your growth is encouraged
• The opportunity to build a long-term career while helping brands rise above the noise and connect authentically

If you’re passionate about customer interaction, confident in sales, and ready to be part of a forward-thinking team, we’d love to hear from you.

Apply today to join On Trend Group.

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