Customer Service Specialist Job at BeloForm Craft in San Antonio

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Company Description

Beloform is a forward-thinking company committed to excellence, innovation, and creating a dynamic work environment. We value collaboration, professional growth, and fostering a culture where every team member can thrive. Join us in shaping the future of our operations while advancing your career in a supportive and professional setting.

Job Description

Beloform is seeking a Customer Service Specialist to join our San Antonio team. This role is ideal for individuals who are motivated, detail-oriented, and passionate about providing outstanding support to our clients. You will be the primary point of contact for customer inquiries, ensuring a seamless and positive experience at every touchpoint.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues efficiently, ensuring satisfaction and retention.
• Maintain detailed and organized records of customer interactions.
• Collaborate with internal teams to address customer needs and enhance service processes.

Qualifications

• Strong communication and interpersonal skills.
• Problem-solving mindset with attention to detail.
• Ability to manage multiple tasks and priorities effectively.
• Professionalism and a customer-focused attitude.
• Proficiency in basic computer applications.

Additional Information

• Competitive salary ($51,000 – $55,000).
• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Skill development through training and ongoing learning.
• Full-time, permanent position.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Architecture and Planning

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