Customer Service Specialist Job at BeloForm Craft in Austin

Job Description

We are seeking a dedicated and polished Customer Service Specialist to join our team in Austin, TX. This role is ideal for individuals who excel at communication, problem‑solving, and building positive customer relationships. As a key point of contact, you will ensure a seamless and professional experience for our customers while representing the values and standards of Beloform Craft.

Responsibilities

• Serve as the primary point of contact for customer inquiries via phone, email, and internal systems
• Provide accurate information and timely solutions to customer needs
• Maintain detailed records of customer interactions and follow‑ups
• Collaborate with internal departments to resolve issues efficiently
• Uphold a high standard of professionalism and customer satisfaction
• Identify opportunities to improve service processes and customer experience

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Consumer Services

Location

Austin, TX