Firman Solutions is hiring: Customer Service Specialist in Saline

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Qualifications

• Bachelor's degree in Business Administration, Supply Chain, or a related field or 5+ years of relevant experience.
• Strong background in customer service, preferably in manufacturing or the automotive industry.
• Proactive mindset with a focus on problem-solving and customer satisfaction.
• Excellent communication skills-both written and verbal.
• Detail-oriented with strong organizational and multitasking abilities.
• Familiarity with ERP systems, EDI processing, and sales order management.
• Experience with OEM portals (e.g., Ford, GM, Stellantis, Mack/Volvo) is a plus.
• Knowledge of EDI standards (X12 and EDIFACT) preferred.

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

Plastics Manufacturing