Amazon Jobs is hiring: Sr. Manager, Strategic Planning & Operations, University

Join Amazon's University Talent Acquisition organization as a Senior Business Operations Manager at the forefront of early career hiring for the world's most customer‑obsessed company. This highly visible role will shape the future of Amazon's early career pipeline by partnering directly with PXT (People Experience and Technology) and Amazon leadership to drive transformative recruiting initiatives, operational excellence, and strategic innovation. You’ll have the unique opportunity to influence how we hire and develop the best early career talent across all of Amazon’s businesses worldwide.

Responsibilities

• Drive strategic planning and execution across Amazon University Talent Acquisition, including 3‑Year Planning and annual planning (OP1/OP2).
• Own mission‑critical business operations and inspection mechanisms that keep our organization operating at peak performance.
• Lead innovative initiatives that strengthen our organization’s capabilities to recruit the best early career talent.
• Develop scalable frameworks that become the standard for how we operate and grow.
• Partner with cross‑functional teams to translate data insights into actionable solutions that drive meaningful change.

Qualifications

• Strong Judgment and Dive Deep
  • Exhibits excellent decision‑making capabilities backed by data and analytics.
  • Makes tough calls with limited information while balancing competing priorities.
  • Connects tactical execution to strategic outcomes.
• Bias for Action and Ownership
  • Thrives in ambiguous environments by creating clarity and actionable paths forward.
  • Calculated risk‑taker who moves with urgency and understands appropriate trade‑offs.
  • Demonstrates a "Day 1" mentality with rapid experimentation and quick pivots when needed.
• Results Driven and Deliver Results
  • Influences without authority and holds leadership teams and partners accountable.
  • Develops and leverages meaningful metrics to drive business impact.
  • Creates compelling narratives from data to influence decision‑making.
  • Identifies and implements process improvements that scale.
• Think Big and Invent & Simplify
  • Envisions and articulates bold, disruptive solutions.
  • Anticipates future challenges and creates proactive mitigation strategies.
  • Challenges conventional approaches while maintaining customer obsession.
  • Has backbone, disagrees, and commits.
  • Sets clear priorities aligned with business goals and customer needs.
  • Effectively manages competing demands between tactical execution and strategic initiatives.
  • Makes and defends difficult trade‑off decisions.
• Earn Trust and Learn & Be Curious
  • Builds strong partnerships through transparent communication and follow‑through.
  • Escalates thoughtfully with proposed solutions.
  • Maintains high standards while driving outcomes.
• Customer Obsessed and Insist on the Highest Standards
  • Demonstrates intellectual curiosity and resourcefulness in problem‑solving.
  • Builds networks and leverages diverse perspectives to drive results.
  • Finds creative solutions through first‑principles thinking.

Experience & Education

• 7+ years of HR or business function experience.
• Bachelor’s degree, or 2+ years of Amazon (blue badge/FTE) experience; Master’s degree in business, operations, human resources, adult education, organizational development, instructional design, or related field preferred.
• Experience working in international cross‑functional teams.
• Strong analytical abilities and confidence in the use of data.
• Experience creating reports, interpreting metrics, and driving overall insights or analysis.
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.
• High quality document preparation and presentation skills.
• Ability to work independently in ambiguous environments, as well as an active member of both business and HR teams.
• Experience leading cross‑functional projects and managing company‑wide programs.

About the Team

At Amazon University Talent Acquisition (AUTA), we’re revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon’s early career pipeline, we manage global university recruiting across internships, full‑time roles, and apprenticeships through cutting‑edge AI technology and strategic partnerships with top universities worldwide. Our team operates at massive scale while maintaining an unwavering focus on finding the best talent, driving innovation in candidate experience through personalized journeys, and identifying emerging talent in fields like Generative AI and Robotics that will shape the world's future.

EEO Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Compensation and Benefits

The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.