Amazon is hiring: Sr. Manager, Strategic Planning & Operations, University Recru

Description

Join Amazon's University Talent Acquisition organization as a Senior Business Operations Manager at the forefront of early career hiring for the world's most customer‑obsessed company. This highly visible role will shape the future of Amazon's early career pipeline by partnering directly with PXT – People Experience and Technology – and Amazon leadership to drive transformative recruiting initiatives, operational excellence, and strategic innovation. You will have the unique opportunity to influence how we hire and develop the best early‑career talent across all of Amazon's businesses worldwide.

Key Job Responsibilities

• Driving strategic planning and execution across Amazon University Talent Acquisition, including 3‑Year Planning and annual planning (OP1/OP2)
• Owning mission‑critical business operations and inspection mechanisms that keep our organization operating at peak performance
• Leading innovative initiatives that strengthen our organization’s capabilities to recruit the best early‑career talent
• Developing scalable frameworks that become the standard for how we operate and grow
• Partnering with partner teams to translate data insights into actionable solutions that drive meaningful change

Ideal Candidate

The ideal candidate thrives in a fast‑paced environment where they can toggle between strategic thinking and tactical execution, using data to drive decisions and influence across multiple stakeholders and geographies. This role offers the opportunity to make a lasting impact on how we build and transform Amazon’s early‑career talent strategy.

Required Leadership Principles and Core Competencies

• Strong Judgment and Dive Deep
  • Exhibit excellent decision‑making capabilities backed by data and analytics
  • Make tough calls with limited information while balancing competing priorities
  • Connect tactical execution to strategic outcomes
• Bias for Action and Ownership
  • Thrive in ambiguous environments by creating clarity and actionable paths forward
  • Calculated risk‑taker who moves with urgency and understands appropriate trade‑offs
  • Demonstrate a "Day 1" mentality with rapid experimentation and quick pivots when needed
• Results‑Driven and Deliver Results
  • Influence without authority and hold leadership teams and partners accountable
  • Develop and leverage meaningful metrics to drive business impact
  • Create compelling narratives from data to influence decision‑making
  • Identify and implement process improvements that scale
• Think Big and Invent & Simplify
  • Envision and articulate bold, disruptive solutions
  • Anticipate future challenges and create proactive mitigation strategies
  • Challenge conventional approaches while maintaining customer obsession
  • Have backbone; disagree and commit
  • Set clear priorities aligned with business goals and customer needs
  • Effectively manage competing demands between tactical execution and strategic initiatives
  • Make and defend difficult trade‑off decisions
• Earn Trust and Learn & Be Curious
  • Build strong partnerships through transparent communication and follow‑through
  • Escalate thoughtfully with proposed solutions
  • Maintain high standards while driving outcomes
• Customer Obsessed and Insist on the Highest Standards
  • Demonstrate intellectual curiosity and resourcefulness in problem‑solving
  • Build networks and leverage diverse perspectives to drive results
  • Find creative solutions through first‑principles thinking

Basic Qualifications

• 7+ years of HR or business function experience
• Bachelor's degree, or 2+ years of Amazon (Blue Badge/FTE) experience

Preferred Qualifications

• Master's degree, or Master’s degree in business, operations, human resources, adult education, organizational development, instructional design, or related field
• Experience working in international cross‑functional teams
• Experience demonstrating strong analytical abilities and confidence in the use of data
• Experience creating reports, interpreting metrics and driving overall insights or analysis
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
• High quality document preparation and presentation skills
• Ability to work independently in ambiguous environments, as well as an active member of both business and HR teams
• Experience leading cross‑functional projects and managing company‑wide programs

Equal Opportunity & Accommodations

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.

Compensation

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $134,800/year in our lowest geographic market up to $222,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.