Hirebridge
Platinum Parking is looking for an experienced District Manager to lead a large multi‑campus parking and valet operation across several hospital campuses in Dallas. Proven experience as both a garage and valet manager is required.
Job Duties and Responsibilities
Oversee garage parking & valet operations, including financials, budgets, employee recruitment and management, client/customer relations, cash controls, accounts receivable, facility maintenance, special projects, and daily operations.
Cultivate a professional, diverse, and customer‑focused team.
Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Provide prompt, customer‑oriented service, resolving issues without executive management involvement whenever possible.
Ensure all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, signage, and flow of parking operations.
Oversee management and scheduling of all sites and operations.
Develop and retain client relationships, maintaining regular communication and partnering on projects related to technology, equipment, revenue maximization, and expense efficiency opportunities.
Manage special events and enforcement personnel, coordinating parking needs for events and construction or other causes of displacement.
Recruit, hire, develop, and retain employees across the operations functional area.
Ensure daily operations meet company policy, with each location properly staffed, supplied, and following opening/closing procedures.
Review P & L statements per location, evaluating steps needed to remain at or under budget and questioning managers on payroll, expenses, and other costs.
Participate in relevant professional associations to stay current on industry knowledge and skills, identifying and implementing best practices to facilitate process and service improvements.
Oversee the contract parker program, ensuring customers are registered, A/R is billed and collected timely, and responding to corporate account requests and concerns.
Review daily revenue collected, associated paperwork, and reconciliations for accuracy and completeness.
Assist in collecting, recording, and depositing revenues received at the facility.
Conduct periodic safety audits and review each location’s safety and security for guests and employees.
Promote a work environment that values integrity, problem‑solving, collaboration, and transparency.
Establish medium and short‑range goals by defining services or programs, conducting cost/benefit analyses, feasibility studies, and monitoring metrics.
Use tact and diplomacy to handle a broad range of high‑level and sensitive interpersonal situations with diverse personalities, responding appropriately to conflicts and problems.
Develop and manage client “touch points,” track and schedule communications, and perform quality control and customer service reviews to ensure retention.
Participate in weekly management meetings.
Manage the business to limit revenue loss, theft, or shrinkage of funds or equipment.
Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Exchange ideas, information, and options with other managers to formulate policies, programs, and jointly arrive at decisions, conclusions, and solutions.
Qualifications
Proven experience as both a garage and valet manager.
Strong financial and operational management skills.
Exceptional leadership, communication, and customer service abilities.
Ability to develop and maintain client relationships and implement revenue‑maximizing strategies.
Experience with recruitment, hiring, and employee development.
Knowledge of safety, security, and compliance standards.
Salary commensurate with experience.
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Job Duties and Responsibilities
Oversee garage parking & valet operations, including financials, budgets, employee recruitment and management, client/customer relations, cash controls, accounts receivable, facility maintenance, special projects, and daily operations.
Cultivate a professional, diverse, and customer‑focused team.
Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Provide prompt, customer‑oriented service, resolving issues without executive management involvement whenever possible.
Ensure all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, signage, and flow of parking operations.
Oversee management and scheduling of all sites and operations.
Develop and retain client relationships, maintaining regular communication and partnering on projects related to technology, equipment, revenue maximization, and expense efficiency opportunities.
Manage special events and enforcement personnel, coordinating parking needs for events and construction or other causes of displacement.
Recruit, hire, develop, and retain employees across the operations functional area.
Ensure daily operations meet company policy, with each location properly staffed, supplied, and following opening/closing procedures.
Review P & L statements per location, evaluating steps needed to remain at or under budget and questioning managers on payroll, expenses, and other costs.
Participate in relevant professional associations to stay current on industry knowledge and skills, identifying and implementing best practices to facilitate process and service improvements.
Oversee the contract parker program, ensuring customers are registered, A/R is billed and collected timely, and responding to corporate account requests and concerns.
Review daily revenue collected, associated paperwork, and reconciliations for accuracy and completeness.
Assist in collecting, recording, and depositing revenues received at the facility.
Conduct periodic safety audits and review each location’s safety and security for guests and employees.
Promote a work environment that values integrity, problem‑solving, collaboration, and transparency.
Establish medium and short‑range goals by defining services or programs, conducting cost/benefit analyses, feasibility studies, and monitoring metrics.
Use tact and diplomacy to handle a broad range of high‑level and sensitive interpersonal situations with diverse personalities, responding appropriately to conflicts and problems.
Develop and manage client “touch points,” track and schedule communications, and perform quality control and customer service reviews to ensure retention.
Participate in weekly management meetings.
Manage the business to limit revenue loss, theft, or shrinkage of funds or equipment.
Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Exchange ideas, information, and options with other managers to formulate policies, programs, and jointly arrive at decisions, conclusions, and solutions.
Qualifications
Proven experience as both a garage and valet manager.
Strong financial and operational management skills.
Exceptional leadership, communication, and customer service abilities.
Ability to develop and maintain client relationships and implement revenue‑maximizing strategies.
Experience with recruitment, hiring, and employee development.
Knowledge of safety, security, and compliance standards.
Salary commensurate with experience.
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