Kroger
Manage the overall day-to-day operations of the store's e‑Commerce department to achieve desired sales objectives, goals, and budgets. Responsible for staffing the department and developing associates to achieve desired results, while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Ensure that the store e‑Commerce department meets or exceeds customer expectations for ease of shopping, variety, freshness, and cleanliness.
Interview, select, and hire candidates to staff the online shopping department.
Meet the demands of product flow and create schedules according to guidelines.
Develop associates to meet productivity standards and certify associates once they meet or exceed goals.
Confirm that associates follow local, state, and federal laws and all food safety procedures and company guidelines.
Train associates on all functions and duties of the order selector and customer attendant roles.
Lead the team in planning, implementation, and execution of e‑Commerce initiatives.
Achieve or exceed weekly, period, and annual sales, wage budgets, and other targeted goals, including customer satisfaction leading to repeat sales.
Assist in the analysis and response to the competitive landscape.
Ensure orders are filled with requested products or comparable substitutes in a timely and effective manner.
Execute best practices to determine appropriate substitutions when out of stock.
Follow processes for streamlining collection of orders, products, checkouts, and delivery.
Report inventory issues such as out‑of‑stock items to department heads promptly.
Troubleshoot equipment and devices for the e‑Commerce department.
Provide feedback to the store management team, district manager, field specialist, coordinators, and division e‑Commerce manager on operational plan effectiveness.
Report all issues with item shelf allocation to the division KOMPASS team.
Monitor and control department expenses.
Ensure preventative maintenance is performed on all equipment.
Supervise and coach direct reports, conduct performance reviews, and provide feedback.
Work cooperatively in a high‑paced, sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions with or without reasonable accommodation.
Qualifications Minimum
High School Diploma or GED.
Proven supervisory experience.
Experience in selection and hiring processes.
Strong organizational skills.
Ability to lift up to 25 pounds frequently and up to 50 pounds several times per day.
Ability to stand for extended periods and/or walk constantly.
Ability to stoop, kneel, or crouch several times per hour.
Proficiency in Microsoft Office.
Excellent oral and written communication skills.
Strong leadership skills.
Desired
Bachelor's Degree.
Experience with and knowledge of Point of Sale (POS) systems.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
Referrals increase your chances of interviewing at Kroger by 2x.
Sign in to set job alerts for “Manager of Sales” roles. Detroit Metropolitan Area: $165,000.00 – $200,000.00 (posted 3 weeks ago)
Detroit Metropolitan Area: $110,000.00 – $130,000.00 (posted 4 weeks ago)
District Manager: Grand Rapids and Surrounding Areas – Detroit, MI: $93,000.00 – $109,000.00 (posted 2 weeks ago)
Troy, MI: $92,036.27 – $103,540.80 (posted 2 weeks ago)
Branch Sales Manager (Relocation Assistance) – Bloomfield Hills, MI: $150,000.00 – $200,000.00 (posted 1 week ago)
Inkster, MI: $90,000.00 – $105,000.00 (posted 6 months ago)
Detroit, MI: $165,000.00 – $200,000.00 (posted 3 weeks ago)
Novi, MI: $112,600.00 – $154,900.00 (posted 2 weeks ago)
Cutting Tools Regional Technical Sales Manager – Detroit, MI: $120,000.00 – $140,000.00 (posted 1 month ago)
District Manager (Sales/Business Development – South Detroit based): We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Responsibilities
Ensure that the store e‑Commerce department meets or exceeds customer expectations for ease of shopping, variety, freshness, and cleanliness.
Interview, select, and hire candidates to staff the online shopping department.
Meet the demands of product flow and create schedules according to guidelines.
Develop associates to meet productivity standards and certify associates once they meet or exceed goals.
Confirm that associates follow local, state, and federal laws and all food safety procedures and company guidelines.
Train associates on all functions and duties of the order selector and customer attendant roles.
Lead the team in planning, implementation, and execution of e‑Commerce initiatives.
Achieve or exceed weekly, period, and annual sales, wage budgets, and other targeted goals, including customer satisfaction leading to repeat sales.
Assist in the analysis and response to the competitive landscape.
Ensure orders are filled with requested products or comparable substitutes in a timely and effective manner.
Execute best practices to determine appropriate substitutions when out of stock.
Follow processes for streamlining collection of orders, products, checkouts, and delivery.
Report inventory issues such as out‑of‑stock items to department heads promptly.
Troubleshoot equipment and devices for the e‑Commerce department.
Provide feedback to the store management team, district manager, field specialist, coordinators, and division e‑Commerce manager on operational plan effectiveness.
Report all issues with item shelf allocation to the division KOMPASS team.
Monitor and control department expenses.
Ensure preventative maintenance is performed on all equipment.
Supervise and coach direct reports, conduct performance reviews, and provide feedback.
Work cooperatively in a high‑paced, sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential job functions with or without reasonable accommodation.
Qualifications Minimum
High School Diploma or GED.
Proven supervisory experience.
Experience in selection and hiring processes.
Strong organizational skills.
Ability to lift up to 25 pounds frequently and up to 50 pounds several times per day.
Ability to stand for extended periods and/or walk constantly.
Ability to stoop, kneel, or crouch several times per hour.
Proficiency in Microsoft Office.
Excellent oral and written communication skills.
Strong leadership skills.
Desired
Bachelor's Degree.
Experience with and knowledge of Point of Sale (POS) systems.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
Referrals increase your chances of interviewing at Kroger by 2x.
Sign in to set job alerts for “Manager of Sales” roles. Detroit Metropolitan Area: $165,000.00 – $200,000.00 (posted 3 weeks ago)
Detroit Metropolitan Area: $110,000.00 – $130,000.00 (posted 4 weeks ago)
District Manager: Grand Rapids and Surrounding Areas – Detroit, MI: $93,000.00 – $109,000.00 (posted 2 weeks ago)
Troy, MI: $92,036.27 – $103,540.80 (posted 2 weeks ago)
Branch Sales Manager (Relocation Assistance) – Bloomfield Hills, MI: $150,000.00 – $200,000.00 (posted 1 week ago)
Inkster, MI: $90,000.00 – $105,000.00 (posted 6 months ago)
Detroit, MI: $165,000.00 – $200,000.00 (posted 3 weeks ago)
Novi, MI: $112,600.00 – $154,900.00 (posted 2 weeks ago)
Cutting Tools Regional Technical Sales Manager – Detroit, MI: $120,000.00 – $140,000.00 (posted 1 month ago)
District Manager (Sales/Business Development – South Detroit based): We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr