Commonwealth of Pennsylvania
Quality Assurance/Risk Management Specialist - Clarks Summit State Hospital
Commonwealth of Pennsylvania, Phila, Pennsylvania, United States
Quality Assurance/Risk Management Specialist – Clarks Summit State Hospital
Join us to apply for the
Quality Assurance/Risk Management Specialist – Clarks Summit State Hospital
role at the
Commonwealth of Pennsylvania .
The Position
Are you looking for a fulfilling career where you can make a positive difference for patients hospitalized with mental illness? Clarks Summit State Hospital provides adult hospital-based inpatient psychiatric services and is seeking a Quality Assurance‑Risk Management Specialist to conduct thorough, credible patient abuse investigations and patient complaint/grievance investigations.
Description of Work
A key function of this role is to conduct hospital investigations related to alleged/suspected patient abuse and patient complaints/grievances. Responsibilities include:
Applying a strong understanding of regulatory and accreditation standards and evaluating compliance with those requirements.
Gathering and analyzing data related to patient abuse, patient rights grievances, hospital practices or procedures, and patient care trends.
Ensuring accuracy, attention to detail, critical thinking, organization, efficiency, objectivity, and timeliness throughout the investigative process.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full-time employment, 37.5 hours per week.
Work hours: 8:30 AM – 4:30 PM, Monday – Friday, with a 30‑minute lunch.
May change based on operational needs.
Overtime and travel: as needed.
Telework: non‑telework position.
Salary: starting salary may be non‑negotiable in some cases.
Further communication regarding this position will be sent via email; check email, including spam/junk folders.
Required Experience, Training & Eligibility
Minimum Experience and Training Requirements:
Two years of professional experience as part of a multidisciplinary treatment team in a public or private health care facility plus a bachelor’s degree; OR
Two years of clinical experience in a human services agency, including at least one year of administrative, evaluative, or consultative experience in a health care program, plus a bachelor’s degree with major coursework in social work, nursing, health care administration, behavioral sciences, or related field; OR
Any equivalent combination of experience and training.
Other Requirements:
Must meet Pennsylvania residency requirement.
Must be able to perform essential job functions.
Legal Requirements
A conditional offer of employment will require a medical examination.
This position falls under the provisions of the Older Adult Protective Services Act, requiring submission and approval of satisfactory criminal history reports (PA State Police and FBI clearance).
How to Apply
Resumes, cover letters, and similar documents will not be reviewed; eligibility must be demonstrated on the application with detailed experience/education.
If claiming education in supplemental application answers, attach a copy of college transcripts (unofficial acceptable).
Application must be submitted by the posting closing date; late applications and other required materials will not be accepted.
Failure to comply may eliminate you from consideration.
Veterans
Pennsylvania law provides employment preference for qualified veterans for many state and local government jobs. Learn more about preferences at https://www.pa.gov/agencies/employment/how-to-apply.html.
Telecommunications Relay Service (TRS)
711 for hearing and speech disabilities or other individuals.
Examination Information
Completing the application, including supplemental questions, constitutes the exam; no additional test required.
Score based on detailed information provided; valid only for this posting.
Incomplete or inaccurate information may lower score or lead to disqualification.
Only one application/test allowed per posting.
Results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion and encourages all diverse candidates to apply. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Quality Assurance
Industries
Government Administration
#J-18808-Ljbffr
Quality Assurance/Risk Management Specialist – Clarks Summit State Hospital
role at the
Commonwealth of Pennsylvania .
The Position
Are you looking for a fulfilling career where you can make a positive difference for patients hospitalized with mental illness? Clarks Summit State Hospital provides adult hospital-based inpatient psychiatric services and is seeking a Quality Assurance‑Risk Management Specialist to conduct thorough, credible patient abuse investigations and patient complaint/grievance investigations.
Description of Work
A key function of this role is to conduct hospital investigations related to alleged/suspected patient abuse and patient complaints/grievances. Responsibilities include:
Applying a strong understanding of regulatory and accreditation standards and evaluating compliance with those requirements.
Gathering and analyzing data related to patient abuse, patient rights grievances, hospital practices or procedures, and patient care trends.
Ensuring accuracy, attention to detail, critical thinking, organization, efficiency, objectivity, and timeliness throughout the investigative process.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information
Full-time employment, 37.5 hours per week.
Work hours: 8:30 AM – 4:30 PM, Monday – Friday, with a 30‑minute lunch.
May change based on operational needs.
Overtime and travel: as needed.
Telework: non‑telework position.
Salary: starting salary may be non‑negotiable in some cases.
Further communication regarding this position will be sent via email; check email, including spam/junk folders.
Required Experience, Training & Eligibility
Minimum Experience and Training Requirements:
Two years of professional experience as part of a multidisciplinary treatment team in a public or private health care facility plus a bachelor’s degree; OR
Two years of clinical experience in a human services agency, including at least one year of administrative, evaluative, or consultative experience in a health care program, plus a bachelor’s degree with major coursework in social work, nursing, health care administration, behavioral sciences, or related field; OR
Any equivalent combination of experience and training.
Other Requirements:
Must meet Pennsylvania residency requirement.
Must be able to perform essential job functions.
Legal Requirements
A conditional offer of employment will require a medical examination.
This position falls under the provisions of the Older Adult Protective Services Act, requiring submission and approval of satisfactory criminal history reports (PA State Police and FBI clearance).
How to Apply
Resumes, cover letters, and similar documents will not be reviewed; eligibility must be demonstrated on the application with detailed experience/education.
If claiming education in supplemental application answers, attach a copy of college transcripts (unofficial acceptable).
Application must be submitted by the posting closing date; late applications and other required materials will not be accepted.
Failure to comply may eliminate you from consideration.
Veterans
Pennsylvania law provides employment preference for qualified veterans for many state and local government jobs. Learn more about preferences at https://www.pa.gov/agencies/employment/how-to-apply.html.
Telecommunications Relay Service (TRS)
711 for hearing and speech disabilities or other individuals.
Examination Information
Completing the application, including supplemental questions, constitutes the exam; no additional test required.
Score based on detailed information provided; valid only for this posting.
Incomplete or inaccurate information may lower score or lead to disqualification.
Only one application/test allowed per posting.
Results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion and encourages all diverse candidates to apply. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Quality Assurance
Industries
Government Administration
#J-18808-Ljbffr