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Neighborhood Plumbing, Heating, AC and Electrical

Call Center Manager: Elevate CX & Team Growth

Neighborhood Plumbing, Heating, AC and Electrical, Anoka, Minnesota, United States, 55303

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A leading home services provider is looking for a Customer Service Manager - Call Center to oversee the performance of their call center. This role involves leading a team of Customer Service Representatives, implementing quality control measures, and building effective training programs. Ideal candidates will have over 3 years of leadership experience in customer service or call centers. Strong communication, organizational skills, and familiarity with call center technology are essential. Join our team to enhance customer experience and operational excellence. #J-18808-Ljbffr