IT Service Center Manager: Lead Tech Support & Excellence

A leading logistics company is seeking an IT Service Center Manager to lead a team of technical support staff in Seattle, WA. The role involves ensuring high quality customer service and technical support for end-users. Responsibilities include guiding staff activities, managing incidents, and coaching direct reports. The ideal candidate will have a strong understanding of ITIL methodologies, excellent problem-solving skills, and the ability to communicate effectively with various stakeholders. This is a full-time position offering a mid-senior level career opportunity. #J-18808-Ljbffr