TEKsystems c/o Allegis Group
Epic Cadence LEAD Access Optimization Resource
TEKsystems c/o Allegis Group, Chicago, Illinois, United States, 60290
Must be Cadence certified
Must have Epic Radiant certification or Epic Radiant experience
Description
Lead of Access Optimization – Position Requirements
Purpose of Role Lead the design, optimization, and governance of outpatient scheduling, decision trees, and template management across the health system. This role partners closely with Access Transformation, IT, Institute Operations, and Revenue Cycle to modernize patient access through standardized Epic workflows and operational excellence. Cadence Certification Required.
Key Responsibilities
Own the strategy and operational delivery for Epic Cadence optimization across all ambulatory specialties.
Lead the design, testing, and deployment of decision trees, self-scheduling rules, and ticket scheduling frameworks.
Direct template integrity initiatives in partnership with institute and scheduling leaders to ensure appointment capacity matches demand.
Partner with IT analysts to scope, prioritize, and deliver access-related Epic build (decision trees, rules, referral work queues, visit types, etc.).
Lead governance for scheduling workflows, including change control, testing, and end-user adoption.
Oversee access modernization initiatives such as online scheduling, centralized scheduling, Fast Pass, and order workflows (referrals, radiology, and diagnostics).
Develop performance dashboards and KPI tracking for fill rate, referral conversion, access leakage, and scheduling accuracy.
Build cross-functional relationships with physicians, institute administrators, and central access teams to remove friction in scheduling.
Mentor and lead a team of Access Optimization Managers and Analysts.
Required Qualifications
Epic Certification: Cadence required; Referrals, or Radiant a plus.
Experience: 7-10+ years in Epic access/scheduling design or leadership roles in an academic medical center or integrated delivery network.
Proven success implementing access improvement initiatives across multiple institutes or hospitals.
Deep understanding of scheduling templates, visit type rules, order transmittal workflows, and Epic decision tree logic.
Demonstrated ability to translate operational requirements into Epic system configuration in collaboration with IT.
Strong project management, change management, and governance experience.
Excellent communication skills with clinical and administrative leaders.
Experience in outpatient access modernization-self-scheduling, patient portals, referral conversion, and digital front door initiatives.
Ideal Profile
Blend of Epic technical fluency and operational leadership- comfortable in both build discussions and executive meetings.
Data-driven, structured, and accountable; thrives on clarity and measurable results.
Calm and confident under pressure; able to influence stakeholders without ego.
Radiology, diagnostic scheduling, or multispecialty ambulatory experience highly valued.
Skills
Epic
Cadence
Radiant
Referrals
Top Skills Details
Epic
Cadence
Radiant
Additional Skills & Qualifications
Epic Cadence Analyst
Cadence required; Referrals, or Radiant a plus.
Experience Level Intermediate Level
Job Type & Location This is a Contract position based out of Chicago, IL.
Pay and Benefits The pay range for this position is $75.00 – $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Dec 5, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Purpose of Role Lead the design, optimization, and governance of outpatient scheduling, decision trees, and template management across the health system. This role partners closely with Access Transformation, IT, Institute Operations, and Revenue Cycle to modernize patient access through standardized Epic workflows and operational excellence. Cadence Certification Required.
Key Responsibilities
Own the strategy and operational delivery for Epic Cadence optimization across all ambulatory specialties.
Lead the design, testing, and deployment of decision trees, self-scheduling rules, and ticket scheduling frameworks.
Direct template integrity initiatives in partnership with institute and scheduling leaders to ensure appointment capacity matches demand.
Partner with IT analysts to scope, prioritize, and deliver access-related Epic build (decision trees, rules, referral work queues, visit types, etc.).
Lead governance for scheduling workflows, including change control, testing, and end-user adoption.
Oversee access modernization initiatives such as online scheduling, centralized scheduling, Fast Pass, and order workflows (referrals, radiology, and diagnostics).
Develop performance dashboards and KPI tracking for fill rate, referral conversion, access leakage, and scheduling accuracy.
Build cross-functional relationships with physicians, institute administrators, and central access teams to remove friction in scheduling.
Mentor and lead a team of Access Optimization Managers and Analysts.
Required Qualifications
Epic Certification: Cadence required; Referrals, or Radiant a plus.
Experience: 7-10+ years in Epic access/scheduling design or leadership roles in an academic medical center or integrated delivery network.
Proven success implementing access improvement initiatives across multiple institutes or hospitals.
Deep understanding of scheduling templates, visit type rules, order transmittal workflows, and Epic decision tree logic.
Demonstrated ability to translate operational requirements into Epic system configuration in collaboration with IT.
Strong project management, change management, and governance experience.
Excellent communication skills with clinical and administrative leaders.
Experience in outpatient access modernization-self-scheduling, patient portals, referral conversion, and digital front door initiatives.
Ideal Profile
Blend of Epic technical fluency and operational leadership- comfortable in both build discussions and executive meetings.
Data-driven, structured, and accountable; thrives on clarity and measurable results.
Calm and confident under pressure; able to influence stakeholders without ego.
Radiology, diagnostic scheduling, or multispecialty ambulatory experience highly valued.
Skills
Epic
Cadence
Radiant
Referrals
Top Skills Details
Epic
Cadence
Radiant
Additional Skills & Qualifications
Epic Cadence Analyst
Cadence required; Referrals, or Radiant a plus.
Experience Level Intermediate Level
Job Type & Location This is a Contract position based out of Chicago, IL.
Pay and Benefits The pay range for this position is $75.00 – $100.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Dec 5, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr