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Intuit

Payroll Senior Specialist

Intuit, Plano, Texas, us, 75086

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Base Pay Range $42.00/hr - $58.50/hr

Overview The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Must be able to handle ambiguity, work in an agile and fast‑paced environment, be self‑motivated to understand the total picture, and propose recommendations for change in support of operational excellence.

Responsibilities

Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and nonexempt employees

Processes terminations including final pay calculations

Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections

Track and process leave of absence (LOA) to calculate supplemental pay for employees

Audit HRIS Workday daily file feed into ADP to ensure data accuracy

Resolves payroll employee service request cases (Tier 2 support for escalations)

Initiate stop payments and direct deposit reversals

Research and manage outstanding/uncashed check or direct deposit issues

Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance

Auditing and validating inputs in the time and labor system

Run and review timesheet export reports from Workday to interface with the ADP Payroll system

Process over‑payment calculations and collection

Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks

Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors

Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions

Work in a team environment by coordinating with other team members in the processing of payroll

Qualifications

College degree preferred

CPP/FPC certification a plus

3+ years of experience in payroll related responsibilities

Apply documented rules, past practices, or instructions on an independent level

Ability to work in a fast‑paced environment even during times of ambiguity

Demonstrated ability to hold information confidential with excellent judgment

Understanding of payroll processing within a shared services environment

Solid time management skills with an ability to prioritize assignments in a dynamic work environment

Proficient computer, organizational, analytical, research and problem‑solving skills

Working knowledge of Excel, proficient with all other Office applications

Complete self‑initiated training necessary to remain current on payroll practices

Ability to learn processes quickly for more efficient and effective results

Experience with Workday and ADP systems (Globalview) highly preferred

Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn

The ability to adapt to change and adjust to the business needs

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Human Resources

Industries Software Development

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