Regions Bank
Relationship Banker II (Gratigny Branch - Hialeah)
Regions Bank, Florida, New York, United States
Relationship Banker II (Gratigny Branch - Hialeah)
Join to apply for the
Relationship Banker II (Gratigny Branch - Hialeah)
role at
Regions Bank .
Join a career at Regions, where we believe associates deserve more than just a job. We offer performance-driven individuals opportunities for growth and upward mobility.
Job Description At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Owns and resolves customer issues
Refers customers to an internal team of experts when complex financial goals and needs are recognized
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Bilingual candidate, English and Spanish, preferred
Position Type Full time
Compensation Details Job Range Target:
$48,426.21 USD Median:
$57,918.00 USD
Incentive Pay Plans: Eligible to participate in commission and formulaic incentive plans based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Gratigny, Hialeah, Florida
Equal Opportunity Employer Regions is an Equal Opportunity Employer/including Disabled/Veterans. Job applications are accepted electronically for a minimum of five business days from the posting date.
Seniority Level Not Applicable
Employment Type Full-time
Job Function Finance and Sales
Industries Banking
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Relationship Banker II (Gratigny Branch - Hialeah)
role at
Regions Bank .
Join a career at Regions, where we believe associates deserve more than just a job. We offer performance-driven individuals opportunities for growth and upward mobility.
Job Description At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
Owns and resolves customer issues
Refers customers to an internal team of experts when complex financial goals and needs are recognized
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
Requirements
High School Diploma or GED
Ability to work Saturdays as needed
Ability to handle cash and process cash transactions
Ability to communicate in person, on the phone, and through electronic channels
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Ability to walk and stand for extended periods of time
Ability to lift up to twenty (20) pounds
Preferences
Bachelor’s degree
Life Insurance License
One (1) year of cash-handling, banking, and/or customer service experience
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines
Ability to assist customers with digital banking offerings
Ability to handle multiple priorities simultaneously
Ability to oversee large sums of cash
Excellent relationship-building skills
Strong communication and customer focus
Bilingual candidate, English and Spanish, preferred
Position Type Full time
Compensation Details Job Range Target:
$48,426.21 USD Median:
$57,918.00 USD
Incentive Pay Plans: Eligible to participate in commission and formulaic incentive plans based on performance against defined metrics and goals.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Gratigny, Hialeah, Florida
Equal Opportunity Employer Regions is an Equal Opportunity Employer/including Disabled/Veterans. Job applications are accepted electronically for a minimum of five business days from the posting date.
Seniority Level Not Applicable
Employment Type Full-time
Job Function Finance and Sales
Industries Banking
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