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Regions Bank

Relationship Banker II (Mount Dora Branch)

Regions Bank, Florida, New York, United States

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Relationship Banker II (Mount Dora Branch)

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Regions Bank . This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility.

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role requires meeting branch targets, expanding relationships, and providing guidance on products and digital solutions.

Primary Responsibilities

Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions

Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones

Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types

Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings

Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions

Owns and resolves customer issues

Refers customers to an internal team of experts when complex financial goals and needs are recognized

Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Requirements

High School Diploma or GED

Ability to work Saturdays as needed

Ability to handle cash and process cash transactions

Ability to communicate in person, on the phone, and through electronic channels

Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

Ability to walk and stand for extended periods of time

Ability to lift up to twenty (20) pounds

Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)

Tracking of hours worked in excess of 40 per week; eligible for overtime under the Fair Labor Standards Act

Position is incentive eligible

Preferences

Bachelor’s degree

Life Insurance License

One (1) year of cash-handling, banking, and/or customer service experience

Skills And Competencies

Ability to adhere to policies, procedures, and guidelines

Ability to assist customers with digital banking offerings

Ability to handle multiple priorities simultaneously

Ability to oversee large sums of cash

Excellent relationship-building skills

Strong communication and customer focus

Position Type Full time

Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Minimum $46,120.20 USD

Median $55,160.00 USD

Incentive Pay Plans This role is eligible to participate in a commission incentive plan and a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Benefits Information

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, visit https://www.regions.com/about-regions/welcome-portal/benefits.

Location Details Mount Dora, Florida

Equal Opportunity Employer United States—Equal Opportunity Employer/including Disabled/Veterans.

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