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TEKsystems c/o Allegis Group

IT Support Analyst III

TEKsystems c/o Allegis Group, Neenah, Wisconsin, United States, 54956

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Position Summary The Desktop Support Technician will provide advanced technical support and assist with enterprise device management and deployment projects. This role focuses on managing Windows and Apple environments, transitioning systems to modern management platforms, and ensuring secure and efficient operations across all endpoints.

Key Responsibilities

Manage and support Microsoft Intune for device enrollment, compliance policies, and application deployment, while assisting with migration from SCCM to Intune.

Configure and maintain Apple devices, including MacBooks and iPads, ensuring proper integration with enterprise systems and security standards.

Build and deploy patches, profiles, and applications across Windows and Apple environments to maintain system integrity and compliance.

Provide troubleshooting and support for desktops, laptops, and mobile devices, including OS issues, application errors, and connectivity problems.

Collaborate with infrastructure and security teams to implement best practices for endpoint management and identity access control.

Document processes and maintain accurate records in ticketing systems for configuration, deployment, and troubleshooting activities.

Required Qualifications

Hands-on experience with Microsoft Intune and SCCM for device management and deployment.

Proficiency in supporting Windows and macOS environments.

Familiarity with Apple device management tools such as JAMF and Apple Business Manager (preferred).

Strong understanding of patch management, profile configuration, and application deployment.

Excellent problem-solving skills and ability to work independently or as part of a team.

Job Type & Location This is a Contract to Hire position based out of Neenah, WI.

Pay and Benefits The pay range for this position is $28.00 – $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Neenah,WI.

Application Deadline This position is anticipated to close on Dec 6, 2025.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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