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Insight Global

IT Technician

Insight Global, Milwaukee, Wisconsin, United States, 53244

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $20.00/hr - $22.00/hr

MBA | IT Professional Recruiter at Insight Global We are seeking a detail-oriented and highly organized individual to join our growing team. This position is responsible for configuring and preparing a wide range of IT hardware and devices for deployment to clients. The ideal candidate will have hands-on experience with multiple configuration tools and imaging platforms, be comfortable working in a fast-paced environment with multiple concurrent tasks, and demonstrate strong communication skills for client interactions.

Key Responsibilities

Configure and prepare IT equipment including laptops & desktops

Perform device imaging and configuration using SCCM, PXE booting, and golden images

Document and update progress daily in the Autotask ticketing system, ensuring accurate and timely communication on deployment status

Manage and prioritize multiple device orders (10+ daily) with a high level of accuracy and attention to detail

Communicate professionally with clients regarding device deployments, timelines, and configuration requirements

Collaborate with internal teams to ensure configuration meets project specifications and client expectations

Required Skills and Experience

1+ years of experience in IT configuration, deployment, or desktop support

Familiarity with Windows, macOS, iOS, Android, and Chrome OS devices

Experience configuring and deploying hardware using Intune, Autopilot, SCCM, JAMF, or PXE

Basic networking knowledge and experience working with switches, access points, and gateways

Excellent communication and customer service skills

Strong multi-tasking abilities and attention to detail

Preferred

Proficient in using a ticketing system (Autotask preferred)

Previous experience working in an MSP or fast-paced deployment environment

Hardware repair/troubleshooting background

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