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Diocese of St. Augustine

Director of Annual Giving

Diocese of St. Augustine, Jacksonville, Florida, United States, 32290

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Director of Annual Giving Reports to:

Executive Director, Catholic Foundation

Grade:

208 FLSA:

Salary Exempt Employment Type:

Full Time

General Summary The Director of Annual Giving is a vital extension of the Bishop’s ministry for fostering intentional giving in support of the apostolic ministry of the Church. The Director serves as the strategic leader of all diocesan annual giving campaigns, including the Bishop’s Annual Stewardship Appeal, Catholic Student Assistance Fund, National Shrine of Our Lady of La Leche, Diocesan Cemeteries Appeal, and any future appeals. The Director also assists pastors and parish staff with local annual giving efforts, promoting stewardship and providing training events for parish development and stewardship councils.

Essential Duties and Responsibilities

Makes recommendations for the strategic planning of annual campaigns, working collaboratively with the Bishop and other diocesan leaders.

Directs and manages all fundraising, logistics, and gift processing for all diocesan annual giving campaigns and related events, including communication with clergy, staff, volunteers, and donors; manages timelines; works with outside vendors, negotiating yearly vendor contracts; develops materials and coordinates training for pastors and volunteers; tracks and reports data collection; coordinates all direct mail and email communications; develops annual campaign materials.

Works collaboratively with boards and committees; may serve on boards/committees; attends meetings well prepared and provides mission-relevant, concise, data-driven, future-oriented strategic insight.

Partners with the Office of Communications to ensure that development messaging and design for the annual appeals adhere to the diocese’s voice, brand, and mission statement, including all print materials, web content, social media posts, and e‑blasts.

Interacts professionally with donors and prospects via personal visits, phone calls, and email correspondence.

Manages all donor relations and database records, and promotion and support of any diocesan campaigns; helps parish staff to enhance their knowledge of and proficiency with managing donor records.

Working with the Fiscal Office, supervises gift processing procedures with outside vendors and internal team members; ensures gifts are properly deposited, entered, batched, and verified, focusing on quality control for all gift processing.

Tracks outreach to donors and potential donors, systematically recording and analyzing interactions and data related to donor behavior, preferences, and giving history; maintains the CRM database to track progress toward goals; conducts donor research and schedules donor cultivation meetings focusing on mid‑major donors.

Coordinates and supervises gift acknowledgement, commitment pledge billings, and outreach to donors with recurring gifts, expired credit cards, declined credit cards, 60‑day+ pledge delinquencies, and identified pledges with a payment schedule that will not satisfy the pledge by year‑end.

Assists the development team in planning and executing multi‑channel cultivation, outreach, and stewardship activities for donors and prospects.

Assists in the research, evaluation, selection, and supervision of vendors in support of development needs.

Provides comprehensive, accurate, and timely status reports on appeal performance, financial updates, goals, initiatives, and campaign success; builds support for future strategies.

Cooperates diligently with professionals in technology, legal, planning, trust, investment, and marketing to involve them in development activities to achieve successful outcomes.

Provides consultative advice, support, materials, tools, publications, education/training to parishes and other diocesan institutions on stewardship rooted in Baptism and Christian discipleship, facilitating their own initiatives focused on stewardship pillars.

Works with pastors and staff to develop strategies and approaches to enhance parish development and offertory programs, providing guidance on marketing, communication, promotional, acknowledgement, and recognition activities.

Promotes and supports all diocesan development efforts; participates with other fundraising projects and special events or campaigns as needed; regularly meets to gather information, understand impact, and share stories demonstrating how campaigns touched people’s lives, advanced ministries, and brought people closer to God.

Develops and maintains positive relationships with clergy, schools, parish staff, and volunteers; maintains a work schedule that maximizes availability to parishes, diocesan staff, and clergy.

Commits to ongoing professional development.

Works closely with the Executive Director to establish a departmental budget and remains within it.

Meets or exceeds goals established for diocesan annual giving campaigns; establishes personal analytics‑driven goals with supervisor related to donor acquisition, retention, and campaign effectiveness.

Performs other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, Non‑Profit Administration, or related field; CFRE or similar credential preferred; fluency in Spanish and English a plus.

Must be a practicing Roman Catholic in good standing and registered member of a Catholic parish faith community; able to respect and promote the mission, moral and social teachings, doctrines, and laws of the Roman Catholic Church.

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM donor databases; working knowledge of Adobe and cloud‑based email marketing and donor research tools preferred.

Proven success in relationship building and strategic planning.

Preferred five years of experience directing annual appeals with multi‑channel cultivation, general fundraising techniques, and donor relations.

Strong administrative, planning, and organizational leadership skills.

Energy, drive, and a results orientation, even amidst resistance or setbacks; flexible, self‑confident, assertive, persuasive.

Skilled at articulating the mission and inspiring commitment to a shared vision.

Respect for and value of the cultural richness of the Church and society, celebrating commonalities and differences.

Ability to maintain highly confidential information, exercise good judgment, and work independently and in teams.

Manages multiple high‑priority projects with competing deadlines, detail‑oriented, accurate, and thorough.

Exceptional verbal and written communication skills; can draft executive‑level correspondence.

Must successfully pass required criminal background check prior to employment.

Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, procedure manuals; able to present information and respond to questions from managers, clients, vendors, employees, and the general public.

Mathematical Skills Ability to add, subtract, multiply, divide in all units of measure using whole numbers, fractions, decimals; compute rates, ratios, percentages; draw and interpret bar graphs.

Reasoning Ability Ability to define problems, collect data, establish facts, draw valid conclusions; interpret technical instructions in math or diagram form; manage abstract and concrete variables.

Physical Demands Regularly required to stand; walk; sit; use hands for handling; reach; climb; stoop; kneel; crouch; crawl; talk or hear; lift up to 20 lbs. Vision: close, distance, adjust focus. Reasonable accommodations available.

Working Conditions Work environment: flexible evenings, weekends, travel; drive own vehicle to various diocesan locations. Reasonable accommodations available.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries Religious Institutions

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