TEKsystems c/o Allegis Group
Fire Alarm Service Technician
TEKsystems c/o Allegis Group, Raleigh, North Carolina, United States, 27601
Description
Fire Alarm Service Technician Summary: This role is responsible for traveling to customer sites to investigate and repair reported fire alarm issues. They will work with the service manager to ensure fire alarm issues are diagnosed and repaired in a timely manner while maintaining the highest level of customer satisfaction possible.
Responsibilities
Diagnose fire alarm issues
Propose solutions to eliminate reported issues
Troubleshoot and repair circuit issues such as ground faults and open circuits
Replace malfunctioning devices
Replace malfunctioning panel components
Modify fire alarm programming when necessary
Coordinate with the service manager to complete service calls as efficiently as possible
Report findings and results to customers
Complete service call documentation for each service call
Provide excellent customer service to maintain a high level of customer satisfaction
Requirements
Four or more years of related experience
Experience with a variety of fire alarm panels (Gamewell FCI, Firelite, & Silent Knight preferred)
Experience programming fire alarm panels
NICET FAS certification preferred
Effective interpersonal and time management skills
Effective communication skills and ability to work with others
Additional Skills & Qualifications
Knowledge of electrical systems and low‑voltage wiring
Familiarity with fire codes and safety standards
Use of tools like multimeters, wire strippers, and programming devices
Ability to read blueprints and technical diagrams
What Fire‑Lite Offers Fire Alarm Control Panels (FACPs) Conventional Panels: Like the MS-4 and MS-5UD-3, ideal for smaller installations. Addressable Panels: Such as the ES‑50X, ES‑200X, and ES‑1000X, which support intelligent devices and zoning for more precise fire detection.
What Silent Knight Offers Fire Alarm Control Panels (FACPs) Addressable Panels: Models like the 6700, 6808, and 6820EVS support from 100 to over 1,100 addressable points, making them scalable for various building sizes. Emergency Voice Systems (EVS): Integrated voice evacuation for mass notification during emergencies.
Experience Level Expert Level
Job Type & Location This is a Contract to Hire position based out of Raleigh, NC.
Pay and Benefits The pay range for this position is $28.00 – $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Raleigh, NC.
Application Deadline This position is anticipated to close on Dec 22, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
Responsibilities
Diagnose fire alarm issues
Propose solutions to eliminate reported issues
Troubleshoot and repair circuit issues such as ground faults and open circuits
Replace malfunctioning devices
Replace malfunctioning panel components
Modify fire alarm programming when necessary
Coordinate with the service manager to complete service calls as efficiently as possible
Report findings and results to customers
Complete service call documentation for each service call
Provide excellent customer service to maintain a high level of customer satisfaction
Requirements
Four or more years of related experience
Experience with a variety of fire alarm panels (Gamewell FCI, Firelite, & Silent Knight preferred)
Experience programming fire alarm panels
NICET FAS certification preferred
Effective interpersonal and time management skills
Effective communication skills and ability to work with others
Additional Skills & Qualifications
Knowledge of electrical systems and low‑voltage wiring
Familiarity with fire codes and safety standards
Use of tools like multimeters, wire strippers, and programming devices
Ability to read blueprints and technical diagrams
What Fire‑Lite Offers Fire Alarm Control Panels (FACPs) Conventional Panels: Like the MS-4 and MS-5UD-3, ideal for smaller installations. Addressable Panels: Such as the ES‑50X, ES‑200X, and ES‑1000X, which support intelligent devices and zoning for more precise fire detection.
What Silent Knight Offers Fire Alarm Control Panels (FACPs) Addressable Panels: Models like the 6700, 6808, and 6820EVS support from 100 to over 1,100 addressable points, making them scalable for various building sizes. Emergency Voice Systems (EVS): Integrated voice evacuation for mass notification during emergencies.
Experience Level Expert Level
Job Type & Location This is a Contract to Hire position based out of Raleigh, NC.
Pay and Benefits The pay range for this position is $28.00 – $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Raleigh, NC.
Application Deadline This position is anticipated to close on Dec 22, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr