Planet Fitness
Who We Are
At Planet Fitness, our mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement‑free environment. We are proud to be one of the largest and fastest‑growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing.
Who You Are All of our Team Members at Planet Fitness share one thing in common: a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.
Characteristics that will make you a perfect match for our Assistant Manager
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
Are a team player who prides yourself on being punctual, reliable and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Are comfortable guiding and supporting team members to complete tasks.
Act with integrity and show respect to everyone around you; act as a role model.
Exhibit strong communication skills and have an ability to listen and empathize.
Quickly apply information you learned during the online and hands‑on training.
Enjoy coaching and leading others to success.
Can comfortably manage through conflict.
About the Assistant Manager Role The Assistant Manager is a full‑time position that assists the club manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. You will be heavily involved with team members onboarding and training, leading the team through task completion, and driving the success of club priorities and KPI goals.
Responsibilities
Lead team members to complete assigned tasks in a safe and efficient manner.
Model behaviors that provide an outstanding member experience; coach and inspire others to do the same.
Assist in resolving employee concerns.
Provide backup staffing support as needed.
Manage inventory system for cleaning supplies, ordering club supplies and retail products.
Track KPIs to identify areas of strengths and opportunities and game‑plan with club manager.
Support the Club Manager with hiring and onboarding new team members.
Assess and assist in emergency situations.
Daily Responsibilities
Greet members/guests as they enter and exit the club; assist with questions or concerns during check‑in.
Promote our Judgement Free Zone® by connecting with members, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and, when needed, escalated to a Manager.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign‑ups, contact/billing updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assess their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Perform regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
Ensure restrooms are clean, sanitized, stocked and clutter‑free.
Perform comprehensive walk‑throughs of all club areas, fixing safety or cleanliness issues promptly.
Address maintenance and facility concerns such as broken or missing equipment.
Compensation & Benefits
Hourly pay range: $19.00 – $22.00. Planet Fitness reserves the right to pay below or above the posted range based on factors unrelated to a person’s protected class.
Comprehensive benefits for full‑time employees include medical, dental and vision insurance; short‑term and long‑term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts; vacation, sick and holiday pay; and a free Black Card Membership.
About Your Qualifications
9‑12 months of experience in a customer service environment (preferred).
9‑12 months of experience supervising and leading a team (preferred).
Must be 18 years of age or older.
Willing to become CPR/AED certified (training provided).
Basic computer proficiency.
Physical Demands
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communication in person or on the phone.
Ability to lift up to 75 pounds.
Encounter of toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Ability to bend, twist and move in various positions.
More Reasons to Join Planet Fitness!
Medical, Dental and Vision Insurance
Vacation / Sick Time / Holiday Pay
Free Black Card Membership
401(k) Retirement Savings Plan
Term Life Insurance
Healthcare and Dependent Care Flexible Spending Accounts
Tuition Reimbursement
Employee perks and discounts
Engaging team‑building competitions and social events
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace by following all applicable policies and protocols, reporting unsafe conditions, and conducting work in a safe manner.
Location: Holbrook, NY.
#J-18808-Ljbffr
Who You Are All of our Team Members at Planet Fitness share one thing in common: a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.
Characteristics that will make you a perfect match for our Assistant Manager
Exhibit a positive and upbeat attitude.
Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF team members.
Are a team player who prides yourself on being punctual, reliable and dependable.
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
Are comfortable guiding and supporting team members to complete tasks.
Act with integrity and show respect to everyone around you; act as a role model.
Exhibit strong communication skills and have an ability to listen and empathize.
Quickly apply information you learned during the online and hands‑on training.
Enjoy coaching and leading others to success.
Can comfortably manage through conflict.
About the Assistant Manager Role The Assistant Manager is a full‑time position that assists the club manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience. You will be heavily involved with team members onboarding and training, leading the team through task completion, and driving the success of club priorities and KPI goals.
Responsibilities
Lead team members to complete assigned tasks in a safe and efficient manner.
Model behaviors that provide an outstanding member experience; coach and inspire others to do the same.
Assist in resolving employee concerns.
Provide backup staffing support as needed.
Manage inventory system for cleaning supplies, ordering club supplies and retail products.
Track KPIs to identify areas of strengths and opportunities and game‑plan with club manager.
Support the Club Manager with hiring and onboarding new team members.
Assess and assist in emergency situations.
Daily Responsibilities
Greet members/guests as they enter and exit the club; assist with questions or concerns during check‑in.
Promote our Judgement Free Zone® by connecting with members, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and, when needed, escalated to a Manager.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign‑ups, contact/billing updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assess their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Perform regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
Ensure restrooms are clean, sanitized, stocked and clutter‑free.
Perform comprehensive walk‑throughs of all club areas, fixing safety or cleanliness issues promptly.
Address maintenance and facility concerns such as broken or missing equipment.
Compensation & Benefits
Hourly pay range: $19.00 – $22.00. Planet Fitness reserves the right to pay below or above the posted range based on factors unrelated to a person’s protected class.
Comprehensive benefits for full‑time employees include medical, dental and vision insurance; short‑term and long‑term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts; vacation, sick and holiday pay; and a free Black Card Membership.
About Your Qualifications
9‑12 months of experience in a customer service environment (preferred).
9‑12 months of experience supervising and leading a team (preferred).
Must be 18 years of age or older.
Willing to become CPR/AED certified (training provided).
Basic computer proficiency.
Physical Demands
Continual standing and moving throughout the club to accomplish tasks during shift.
Continual communication in person or on the phone.
Ability to lift up to 75 pounds.
Encounter of toxic chemicals during shift.
Frequent cleaning and sanitizing of equipment and facilities.
Ability to bend, twist and move in various positions.
More Reasons to Join Planet Fitness!
Medical, Dental and Vision Insurance
Vacation / Sick Time / Holiday Pay
Free Black Card Membership
401(k) Retirement Savings Plan
Term Life Insurance
Healthcare and Dependent Care Flexible Spending Accounts
Tuition Reimbursement
Employee perks and discounts
Engaging team‑building competitions and social events
Health and Safety Requirements Every team member is responsible for contributing to a safe and healthy workplace by following all applicable policies and protocols, reporting unsafe conditions, and conducting work in a safe manner.
Location: Holbrook, NY.
#J-18808-Ljbffr