North Risk Partners
Benefits Platform Coordinator
North Risk Partners, Minneapolis, Minnesota, United States, 55447
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WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
Job Type Full-time
Job Summary The Benefits Platform Coordinator supports North Risk Partners’ internal Employee Benefits team by coordinating and assisting with client-facing technology solutions. This role plays a key part in supporting processes to maintain client portals for both new and existing clients. Key responsibilities include supporting the setup and maintenance of client portals, assisting with renewals and open enrollment, and collaborating with internal team members to ensure accuracy and timely resolution of issues.
Essential Responsibilities
Support ENET team and internal Employee Benefits team for existing and future client benefit platform enrollments.
Build benefit portals for new clients.
Update and maintain forms for compliance and consistency.
Update and maintain plan rates for various carriers.
Initiate and update client information based on renewal data.
Process updates and client change requests.
Initiate and update data integration feeds to carrier and vendor partners.
Maintain regular communication with platform contacts and Account Managers to ensure data accuracy.
Assist with training internal Employee Benefits team on platform basics for backup and assistance in client changes, or building client portals as needed.
Work with new clients on utilization of platforms and programs.
Perform miscellaneous projects and complete various tasks as requested by management.
QUALIFICATIONS (Knowledge, Skills, & Abilities)
A combination of education and experience generally attained through a high school degree, bachelor’s degree, and work experience in insurance or another service industry.
Working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint required.
Demonstrated strong analytical and problem-solving skills, with the ability to interpret complex data and communicate it to the end user effectively.
Ability to work independently and on a team both in-person and virtually.
Ability to obtain & maintain a life and health insurance license within 6 months of hire.
BEHAVIOR EXPECTATIONS
A role model for North Risk Partners’ core values, mission, and desired culture.
Demonstrate enthusiasm and a positive attitude.
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders.
A team player who collaborates and works well with his/her coworkers.
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners.
Physical Requirements
Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds.
Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently.
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization.
Sit and a desk for extended periods of time and perform long hours of work sitting at a computer.
Move around office/building/facilities repeatedly throughout the day.
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels.
Must possess valid driver’s license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings.
Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed.
TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.
WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
Compensation And Benefits The estimated range for this full-time position is $24.04 - $26.92 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
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Get AI-powered advice on this job and more exclusive features.
WHY NORTH RISK PARTNERS Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
Job Type Full-time
Job Summary The Benefits Platform Coordinator supports North Risk Partners’ internal Employee Benefits team by coordinating and assisting with client-facing technology solutions. This role plays a key part in supporting processes to maintain client portals for both new and existing clients. Key responsibilities include supporting the setup and maintenance of client portals, assisting with renewals and open enrollment, and collaborating with internal team members to ensure accuracy and timely resolution of issues.
Essential Responsibilities
Support ENET team and internal Employee Benefits team for existing and future client benefit platform enrollments.
Build benefit portals for new clients.
Update and maintain forms for compliance and consistency.
Update and maintain plan rates for various carriers.
Initiate and update client information based on renewal data.
Process updates and client change requests.
Initiate and update data integration feeds to carrier and vendor partners.
Maintain regular communication with platform contacts and Account Managers to ensure data accuracy.
Assist with training internal Employee Benefits team on platform basics for backup and assistance in client changes, or building client portals as needed.
Work with new clients on utilization of platforms and programs.
Perform miscellaneous projects and complete various tasks as requested by management.
QUALIFICATIONS (Knowledge, Skills, & Abilities)
A combination of education and experience generally attained through a high school degree, bachelor’s degree, and work experience in insurance or another service industry.
Working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint required.
Demonstrated strong analytical and problem-solving skills, with the ability to interpret complex data and communicate it to the end user effectively.
Ability to work independently and on a team both in-person and virtually.
Ability to obtain & maintain a life and health insurance license within 6 months of hire.
BEHAVIOR EXPECTATIONS
A role model for North Risk Partners’ core values, mission, and desired culture.
Demonstrate enthusiasm and a positive attitude.
Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders.
A team player who collaborates and works well with his/her coworkers.
A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners.
Physical Requirements
Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds.
Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently.
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization.
Sit and a desk for extended periods of time and perform long hours of work sitting at a computer.
Move around office/building/facilities repeatedly throughout the day.
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels.
Must possess valid driver’s license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings.
Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed.
TOOLS AND EQUIPMENT USED Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.
WORK ENVIRONMENT The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
Compensation And Benefits The estimated range for this full-time position is $24.04 - $26.92 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, paid holidays, and hybrid work opportunities.
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