Select Medical
Medical Front Office – Patient Service Specialist
Select Medical, Rohnert Park, California, United States, 94928
Overview
Medical Front Office – Patient Service Specialist
Rohnert Park, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Job Description When patients enter our center, we want them to have an exceptional experience — starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Schedule
Center Location: 1331 Medical Center Dr Suite A, Rohnert Park, CA 94928
Type of Employment: Full Time
Hours: Weekdays
Compensation $21.00 – $23.00/hour based on experience
Why Join Us
Start Strong
: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh : Generous PTO to maintain a healthy work-life balance
Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future : Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
1 Year of Front Desk Experience
Preferred Qualifications
Bilingual (English/Spanish Speaking)
Insurance Verification Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer including Disabled/Veterans
Apply for this job https://jobs-selectmedicalcorp.icims.com/jobs/350540/medical-front-office%E2%80%93patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814
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Rohnert Park, California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team.
Job Description When patients enter our center, we want them to have an exceptional experience — starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Schedule
Center Location: 1331 Medical Center Dr Suite A, Rohnert Park, CA 94928
Type of Employment: Full Time
Hours: Weekdays
Compensation $21.00 – $23.00/hour based on experience
Why Join Us
Start Strong
: Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh : Generous PTO to maintain a healthy work-life balance
Your Health Matters : Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future : Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications
High School Diploma or GED
1 Year of Front Desk Experience
Preferred Qualifications
Bilingual (English/Spanish Speaking)
Insurance Verification Experience
Physical Requirements
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer including Disabled/Veterans
Apply for this job https://jobs-selectmedicalcorp.icims.com/jobs/350540/medical-front-office%E2%80%93patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814
#J-18808-Ljbffr