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Elevare Branding

Customer Service Trainer

Elevare Branding, Chicago, Illinois, United States, 60290

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Company Description Elevare Branding , we specialize in creating impactful brand experiences through strategic events and innovative campaigns. Our team is driven by creativity, precision, and a commitment to excellence. We work with forward-thinking clients and foster an environment where ideas are valued, skills are developed, and careers are elevated.

Job Description We are seeking a

Customer Service Trainer

to join our Chicago team. This role is ideal for an individual who is passionate about coaching, developing teams, and driving high-quality customer interactions. The Customer Service Trainer will play a key role in shaping training strategies, enhancing communication skills, and ensuring service standards align with company objectives.

Responsibilities

Design and deliver engaging customer service training programs

Coach team members on communication, problem-solving, and service excellence

Develop training materials, guides, and performance resources

Monitor training effectiveness and recommend improvements

Collaborate with leadership to align training with business goals

Support onboarding and continuous development initiatives

Qualifications

Strong communication and presentation skills

Ability to train, mentor, and motivate diverse teams

Excellent organizational and time management skills

Analytical mindset with attention to performance improvement

Professional, adaptable, and solution-oriented approach

Additional Information

Competitive salary ($49,000 – $54,000 annually)

Clear growth and advancement opportunities

Structured training and professional developmentCollaborative and supportive work environment

Long-term career stability within a growing organization

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Marketing Services

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