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Kroger Mountain View Foods

GROCERY/ASST DEPT LEADER

Kroger Mountain View Foods, Rothschild, Wisconsin, United States, 54474

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GROCERY/ASST DEPT LEADER

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Kroger Mountain View Foods

Wisconsin, United States $65,500.00-$126,300.00 (posted 1 week ago)

Assists the Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates to perform production and customer service functions; maximizes store sales and profits safely and ethically in accordance with policies and procedures, while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Organize work, fill department staffing needs as authorized by store management, and train and schedule associates to ensure prompt courteous service.

Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions, being prompt, tactful, calm, courteous, and professional.

Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies and insure proper accounting of product received and balance on hand in the Department Manager’s absence.

Perform and direct others in pricing and displaying merchandise, maintaining proper signage, product rotation, freshness, quantity, quality, and spacing.

Engage and counsel associates in effective merchandising techniques, customer service, product presentation, and promotional activities.

Follow company programs, dress code, grooming, sanitation, and maintenance of a harassment‑free work environment.

Provide input to the Department Manager on department budgets, goals, and results.

Communicate with associates and customers to provide a positive impression.

Maintain equipment, facilities, floor, shelf, and grocery areas in a clean, sanitary standard.

Promote, communicate, and implement company initiatives and process improvements to direct reports.

Demonstrate aptitude to manage people and organize workloads.

Perform any and all duties as assigned.

Qualifications Minimum

Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.

Willing and available to work weekends and holidays as needed.

Effective written and oral communication skills.

Ability to make intelligent decisions quickly.

Able to handle stressful situations calmly and leave a positive impression on associates and customers.

Possesses abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Understanding of all key components of department operations (managing people, merchandising, CAO, inventory management, shrink control, customer services, labor scheduling, expense control).

Knowledge of applicable laws and regulations related to employment practices and OSHA compliance.

Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors).

Desired

Grocery retail work experience and/or backup manager experience.

Past work record reflects dependability and integrity.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industry Dairy Product Manufacturing

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